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Tiffany Chin
UX Writer | Content Strategist | Visual Designer
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Tiffany Chin

UX Writer | Content Strategist | Visual Designer
I'm an experienced content marketing professional with a unique blend of copywriting, design, and analytical skills. Now, I am seeking to grow my expertise in the UX space. My goal is to help organizations connect with their audience more meaningfully by delivering engaging copy and user-centered design solutions. If you're seeking a friendly and motivated individual, let's connect!
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National Math and Science Initiative
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University of Colorado Denver
Taiwan

Featured Resume

Last updated on Feb 19th 2024

Professional Background

  • Current status
    Employed
    Ready to interview
  • Profession
    Content Marketer
    Copywriter
    UI/UX Design
  • Fields
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Figma
    Canva
    Microsoft 365
    Wordpress
    Google Suite
    Moz
    Google Analytics
    Graphic Design
    UX Writing
    Copywriting
    Content Strategy
    Content Management
    Research
    Project Management
  • Languages
    English
    Native or Bilingual
    Chinese
    Intermediate
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    UX Writer, Content Marketer, UX/UI Designer
  • Desired work locations
    Taiwan
    Hong Kong
  • Freelance
    Part-time freelancer

Work Experience

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Product Marketing Manager

Jan 2024 - Present
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Content Designer | Copywriter

Jan 2023 - Present
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Content Strategist

Jan 2021 - Dec 2023
3 yrs 0 mos
I helped produce more than 80 B2B content pieces from scratch in the span of two years. These pieces include white papers, guidebooks, landing pages and other relevant materials to support the organization's cultivation efforts. I also collaborated with team members to update existing product sheets and helped redesign several brand assets. As the lead designer, copywriter and editor, I simplified complex concepts and turned them into easy-to-understand visuals and stories. I created multiple landing pages for both informational and lead-generation purposes. Additionally, I managed digital marketing campaigns for grant-funded programs.
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Digital Marketing Specialist

Jan 2020 - Dec 2021
2 yrs 0 mos
I successfully implemented a social media strategy during the COVID-19 shutdown to keep the organization top of mind in the community through free wellness content. I increased engagement on Facebook by three times and doubled followers on Instagram and Pinterest. Furthermore, I developed content for four distinct departments - fitness, nutrition, weight loss and the wellness clinic - and served as the sole content producer for our organization's social channels. My ability to film and edit videos also enabled me to disseminate leadership messaging effectively.
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Director of Marketing and Communications

Jan 2019 - Dec 2020
2 yrs 0 mos
I oversaw multiple charity initiatives and acted as the partnership project manager by successfully organizing three company-wide charity events. I revamped the organization's client gift program to improve its user experience for agents and their clients, offering better pricing and gift options. Furthermore, I expanded our digital marketing strategies by implementing interactive contests, developing marketing trend video series and implementing digital campaigns to promote services unique to the company.
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Marketing and Communications Manager

Jan 2015 - Dec 2019
5 yrs 0 mos
One of my accomplishments was building a marketing team and establishing operation processes from scratch to streamline internal and external marketing requests. My team and I managed to decrease marketing development time and boost marketing efforts by creating an all-in-one marketing hub. The hub included: - Design services - An in-house print shop - A gift-giving program - Community outreach initiatives - Shipping solutions - Social media consultation services We collaborated with real estate professionals to establish a comprehensive marketing database to help generate leads for real estate agents. Additionally, I successfully managed the rebranding process for 500+ agents.
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Graphic Designer/ New Hire Coordinator

Jan 2012 - Dec 2015
4 yrs 0 mos
I served as the lead graphic designer supporting real estate agents' marketing needs. I assisted the business development team in onboarding real estate agents and was the point of contact for any administrative needs for all onboarding real estate agents. I supported the operations team in organizing multiple company-wide events throughout the year.
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Writer and Editor - Denver

Jan 2012 - Dec 2015
4 yrs 0 mos
I had the best time serving as a writer and eventually the editor for AskMissA's Denver chapter reporting on the local arts and charity scene. My team and I helped establish its brand in the Denver scene by connecting readers with the charity scene and building relationships with nonprofit organizations.
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Web Content Writer

Jan 2012 - Dec 2012
1 yr 0 mos
This was a contractor role, helping the university write and maintain content on its website and assisting the marketing team in proofreading articles on a weekly basis.

Education

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Bachelor of Science (BS)
Entertainment Industry Marketing
2006 - 2011
Activities and societies
CAM Records: I led the communications team for the school's record label
Description
I learned several marketing principles during my academic career. I took up a few internships to strengthen my skills. I also minored in writing, which up-leveled my communication skills with industry professionals.