Write code for Automatic Testing. Design the verification framework. Integrate automaion test system to jenkins. Maintain any systems/tools for QA team. 1. gambling games verification system Six platforms, a total of about 200 games Completely non-repetitive game about 50+-, The number of light repetitions with slightly different game logic for the same gameplay is about 70-80 ★Effect: 20000 rounds of verification takes about 10-15 minutes (depending on the connection speed) About 25-50 items are verified for each game 2. Jenkins system ★Effect: Save manpower and time cost 3. Postman APIs Six-platform background verification - js grammar to write the whole set of api verification process in the background - newman tool gui - Subsequent import of jenkins, custom parameter execution - Loop/Scheduling/Timeout/Quantity ★Effect: A total of 160 api verifications can be completed within 30 seconds (depending on server speed) 4. websocketer automated game framework construction ★Effect windows 10, 16gb ram, i7 cpu A single PC can simultaneously online at least 350 robots Depending on the game flow, if a round is 45 seconds Matching games can produce about 28,000 rounds of records in one hour 5. Auto get dump -- Get the protocol automatically from the game front-end through http request -- Import the front-end js code to decrypt the required information. -- This tool was developed to provide full automation 6. websocket automatic game update protocol usage ★Effect: Save manpower and time cost 7. Automatic betting ball version script A Process---automatic betting process B Process---obtaining a website authorization certificate Mainly execute selenium to obtain credentials, Use selenium to remotely drive docker webdriver Inside the docker container Mount selenium and chrome's webdriver ------------------------------------------------------- at least change the websocket way to get info for fast process. ★Effect: In 30 minutes can finished the loop, total bet site is more then 12000 counts. every handicap, every sport, every game, every point. 8. Sports Odds Verification -- Understand and write various odds, 0.25/0.75/cross-off...etc. -- There is no specification for this project, -- black box testing -- White box report ★Effect: same as first project

Test case writing -Use case test plan for current project production requirements. ✓ Perform the test process -Execute test cases, report issues, bug tracker ✓ Test objectives -Docker/angular background system data verification -Egret develops front-end game product project ✓ Common tools (software) -xshell, postman, selenium(autohotkey), selenium(ide), AirTest(python ide), -During project execution, use autohotkey to write automated test scripts and automated operating procedures. ✓Familiar with the bug tracking system -jira, praying mantis, zendesk, redmine ✓Management positions -Assign test work items -Share test positions -Reproduce bugs that are difficult to reproduce -Re-inspection of the final product -Write automated test scripts for colleagues to use -Preparation of test report and regular meeting report progress

This position is mainly related to the company's customer service ✓ Reply to customer service system letters -Dealing with player cases in the back row. -Including consumption/account/game content/activity/reporting/violation appeal...etc. -Frequently use game tools to query history and reply with auxiliary letters. ✓ Processing government documents -Preparation of consumer rights protection case handling procedures and response template forms. -Respond to consumer insurance (consumption disputes) cases from various government agencies. -Participate in consumer insurance-related meetings and negotiate consumer disputes. -Respond to police enquiries to read the game history. ✓Customer service management positions -Education and training. -Analyze data to improve quality. -Questions are collected and reported to the head office. —— Suggestions on optimizing and perfecting the customer service system. ✓Customer service SOP development -Outsourcing customer service reply template development. -Set up the process of handling game exception notifications. ——Develop a process for handling individual cases. -The production of various excel function data tables. ✓Korea headquarter CS exchange window -Report, confirm and track abnormal issues. -Information sharing of common processing methods in Taiwan's game industry. —— Suggestions on improving the customer service system.

✓ Reply to customer service system letters ✓Fan community/private message reply ✓Game test ✓Activity support: -Sorting out the list of fan club activities. -Provide opinions on analysis activities. -In-game activities to perform tests. -The list of offline activities is confirmed by phone. -Online live event to support (voice control, screen, editor... etc.). ✓ Processing of government official documents ✓Customer Service Management Position - Education Training. -Analyze data to improve quality. -Problem collection and reporting to the head office. -Proposals for optimizing and improving the customer service system. ✓Customer service job SOP development ✓Korea head office CS communication window ✓VIP customer service. ✓Fan group management ✓Operational data analysis. ✓Line@community management ✓Overseas event support -2017 Los Angeles event support. -A single person accompanies Taiwan and Hong Kong two contestants. -Assist the players to communicate and discuss events related to the event. -The above itinerary is one week in L.A.

1. Mail customer service: Reply to the user's letter asking about in-game or use-related questions. 2. Fan Club Administrator: The user sends a letter to ask about in-game or use-related questions.

1. Telephone customer service: answer users' calls to inquire about product-related matters. 2. Mail customer service: Reply to user's letter asking about product-related matters. 3. Game manager: monitor whether there are any abnormalities in the game and answer user questions. 4. Case application: Provide support for individual issues. If there is a case, assist in querying information and submit an application. After submission, it will be reviewed by the supervisor. 5. Violation inspection and review: Audit users who may have inappropriate situations in the game, and make judgments based on the situation. 6. Product problem troubleshooting: If there are obstacles in the execution of each game, find out the cause of the problem and eliminate it. At the same time, write the most effective and simple response process for this problem elimination method for users and colleagues to eliminate. 7. Product testing: Testing for products that are not yet on the market and on the market. The first test is whether the product content has major program loopholes that have been generated by previous products. And in the testing process, some suggestions can be made to make the product have a better development focus.