1.Global Service Quality Project Management. 2.Service Expense Budget Planning, Cost Control, and Regular Review Adjustments. 3.Government Project Service Cost Calculation. 4.Cross-department/Business Unit/Subsidiary Communication and Resource Coordination. 5.Project Problem Solving and Tracking. 6.Project Progress Planning and Management. 7.Expense Audit and Review of Missing Components for Improvement. 8.Financial Report Compilation and Analysis. 9.Service Performance Indicator Statistics and Analysis. 10.Compilation of Annual Budget Data from Various Business Units. 11.Company Annual Budget Meeting Presentation. 12.Salesforce System Platform Management and Maintenance. Achievements: 1. Global Cost Savings: Implemented cost-saving measures in the 2023 fiscal year, resulting in a total service cost reduction exceeding US$ 1.0 million. Meticulous budget planning and cost management significantly enhanced overall efficiency. 2. Business Collaboration and Revenue Growth: Assisted the Sales team of a subsidiary in securing a contract with a prominent US university's display project, valued at over US$ 2.3 million. This achievement not only increased company revenue but also strengthened customer relations.

1.New Client Development and Visits: - Actively engaged in acquiring new clients and managing client visits. 2.Customer Service Relationship Maintenance: -Maintained and strengthened customer service relationships to ensure satisfaction and loyalty. 3.Problem Solving and Market Analysis: -Resolved issues promptly and conducted market analysis to adapt to changing market dynamics. 4.NPI Development and Specification Confirmation: -Led New Product Introduction (NPI) development and ensured specification confirmation. 5.NPI Development Cost Review: -Conducted cost reviews for NPI development projects. 6.Project Quotation (RFQ/RFI) and Cost Analysis, Contract Management: -Managed project quotations, analyzed costs, and handled contract management. 7.Customer Demand Management Mechanism: -Developed and implemented mechanisms for effective customer demand management. 8.Production Manufacturing Delivery Responses: -Provided timely responses to production manufacturing delivery queries. 9.Customer Sales Shipment Analysis: -Analyzed customer sales shipments to identify trends and opportunities. 10.Financial Statement Compilation and Analysis: -Compiled and analyzed financial statements to guide decision-making. 11.Inventory Management (Materials or Finished Products): -Oversaw inventory management for both materials and finished products. 12.Cross-Department Communication and Coordination: -Facilitated communication and coordination across different departments. 13.Project Problem Resolution and Tracking: -Resolved project-related issues and tracked progress effectively. 14.Project Schedule Planning and Management: -Planned and managed project schedules to ensure timely completion. Achievement: 1.Comprehensive Project Management: -Successfully managed end-to-end project lifecycle from new product development to mass production. -Exhibited outstanding project management capabilities through effective communication and coordination, ensuring timely product entry into mass production. 2.Client Relationship Management: -Proactively maintained strong relationships with clients, securing repeat orders from existing clients and winning new contracts. -Contributed to the company's stellar performance, generating approximately US$ 190 million in annual revenue. 3.Cost Efficiency and Inventory Management: -Revitalized inventory management by reviewing existing materials, distinguishing reusable and resalable items. -Optimized inventory, resulting in cost savings exceeding NT$ 5 million and enhanced resource reuse benefits.

1.Energy Comprehensive Planning and Design: -Led design efforts for comprehensive energy planning, covering air conditioning, lighting, power, compressed air, waste heat recovery, and energy management. 2.IoT/IoE and Energy Management System Planning and Design: -Developed plans and designs for IoT/IoE and energy management systems. 3.Equipment Addition/Replacement Design Engineering: -Managed engineering designs for equipment addition and replacement. 4.Energy Storage System Planning and Design: -Oversaw planning and design for energy storage systems. 5.Large Equipment Leasing Projects: -Executed projects related to large equipment leasing. 6.Electricity Price Energy Saving Project Planning: -Formulated plans for electricity price energy-saving projects. 7.Customized Project Services and Solution Selection: -Provided customized project services and selected appropriate solutions. 8.Project Planning, Implementation, and Business Development: -Planned, implemented, and tracked projects, concurrently managing business development and integration. 9.Annual Performance Goal Setting and Budgeting: -Set annual performance goals and budgets. 10.Project Customer Engagement and Business Development: -Engaged with project customers and developed new business opportunities. 11.Market Trend Analysis and Competitor Comparison: -Conducted market trend analysis and competitor comparisons. 12.Cross-Departmental Communication and Resource Integration: -Facilitated communication and resource integration across departments. 13.Market Dynamics and Pricing Reporting: -Collected and reported market dynamics and pricing information. 14.Customer Issue Assistance and Resolution: -Assisted and resolved customer issues. 15.Solution Planning and Implementation Progress Integration: -Integrated solution planning and implementation progress. 16.Financial Report Management and Analysis: -Managed and analyzed financial reports. 17.Government Subsidy Project Coordination: -Coordinated government subsidy projects, including planning, project implementation, and fund arrangements. 18.Government Tender Evaluation, Preparation, and Bidding Operations: -Evaluated, prepared, and participated in government tender processes. Achievements: 1.Implementation of Waste Heat Recovery System at 中美矽晶: -Successfully implemented a waste heat recovery and reuse cycle system. -Achieved annual savings exceeding NT$ 17 million in fuel costs. -Contributed NT$ 36 million in revenue. 2.Waste Heat Recovery System Implementation at 世界先進 (三廠): -Implemented a waste heat recovery system at 世界先進 (三廠). -Realized annual savings exceeding NT$ 22 million in fuel costs. -Contributed NT$ 75 million in revenue. 3.Energy-Efficient Design and LED Fixture Improvement at 欣銓科技: -Successfully implemented an energy-efficient design with circulating fans in a dust-free room and improved LED fixture structures. -Achieved annual savings exceeding NT$ 7 million in electricity costs. -Contributed NT$ 16.8 million in revenue. 4.LED Replacement and Smart Energy Storage System at 統一超商7-11: -Led the comprehensive replacement of canopy lighting with LED and implemented a smart energy storage system. -Successfully achieved annual savings exceeding NT$ 3.6 million in electricity costs. -Contributed NT$ 35.5 million in revenue. 5.Dual-Benefit Electrical Management System with Energy Storage at 其陽科技: -Implemented an electrical management system combined with an energy storage system, delivering dual benefits. -Successfully achieved annual savings exceeding NT$ 1 million in electricity costs. -Contributed NT$ 2.5 million in revenue.

1.Demand Forecast Planning: -Implemented demand forecast planning strategies. 2.Supplier Production Data Integration: -Integrated production data from suppliers. 3.Production Planning and Production-Sales Coordination: -Managed production planning and coordinated production-sales activities. 4.Strategic Supply Planning: -Developed and executed strategic supply planning initiatives. 5.Shipping Arrangements and Loading Rate Accounting: -Oversaw shipping arrangements and calculated loading rates. 6.Supplier Invoicing Operations: -Conducted supplier invoicing operations. 7.Supplier Evaluation Mechanism: -Implemented a supplier evaluation mechanism. 8.New Supplier Introduction Evaluation and Review: -Evaluated and reviewed the introduction of new suppliers. 9.Liability Scrap Cost Management: -Managed liability and scrap cost. 10.NPI Implementation and EOL Management: -Oversaw New Product Introduction (NPI) and End-of-Life (EOL) management. 11.Cross-Departmental Communication and Coordination: -Facilitated communication and coordination across departments. 12.Project Problem Solving and Analysis: -Addressed project-related issues and conducted analysis. 13.Project Planning and Progress Monitoring: -Developed project plans and monitored progress. 14.Inventory Management and Report Analysis: -Managed inventory and analyzed reports. Achievements: 1.Implementation of Global Inventory Sales System (Oracle) and Grant Acquisition: -Successfully implemented the Oracle global inventory sales system, securing a Industrial Bureau grant of NT$ 6 million. -Reduced finished product inventory days from 30 to 20, saving costs of NT$ 810 million. -Improved global finished product order fulfillment rate from 93.8% to 95.99%. -Reduced spare parts scrap ratio from 16% to 5.8%, saving costs of NT$ 140 million. 2.Enhancement of Overall Shipping Fulfillment Rate: -Effectively managed suppliers to increase the shipping fulfillment rate from 90% to 96%. -Generated approximately US$ 6 million in additional revenue. 3.Transparent and Practical Supply Chain Management: -Implemented system-assisted and production-sales coordination mechanisms for transparent and practical supply chain management. -Enabled real-time information access and optimized sales combinations.

1.Customs clearance for import/export operations. 2.Verification of government fees and taxes. 3.Management of tariff mechanisms. 4.Timeliness management in import/export customs clearance. 5.Booking procedures for import/export goods. 6.Transportation arrangement operations. 7.Management of bonded warehouse inventory. 8.Understanding of international trade terms and regulations. 9.Risk assessment and management. 10.Emergency problem resolution. 11.Claims processing for cargo insurance. Achievements: 1.ECFA Early Clearance Tariff Investigation Summary: Completed and submitted the ECFA Early Clearance Tariff Investigation Summary, leading to annual savings of nearly NTD 100,000 in tariff exemptions for the company. 2.Paperless Operation Process Improvement: Implemented paperless operation process improvements, resulting in monthly savings of nearly NTD 10,000 in photocopying expenses. Additionally, daily faxing and copying time were reduced by at least 1-2 hours, enhancing overall work efficiency.

1.Transportation Cost Management: -Conduct annual bidding processes (RFI/RFQ) based on company route specifications, setting conditions and requirements. -Develop and implement packaging specifications for logistics providers to ensure safe and damage-free transportation. 2.Supplier Evaluation and Selection: -Actively search for suitable logistics providers in the market before tendering. -Rigorously evaluate and select qualified suppliers, ensuring only the best are included in the RFQ/RFI scope. 3.Collaborative Bidding Strategies: -Collaborated with logistics management counterparts in a related company to propose joint RFQ bidding, resulting in cost savings exceeding performance targets. 4.Performance Metrics Management: -Extensive experience in integrating requirements and implementing bidding specifications, including management metrics (e.g., On-time delivery rate, Fulfillment rate), demand forecasting, emergency response processes, risk management conditions, and payment terms. 5.Team Collaboration and Rotation: -Emphasize effective teamwork and rotation mechanisms to enhance mutual support and broaden job scopes within the team. -Achieved outstanding team efficiency and performance in achieving departmental goals. Achievements: 1.Group Joint Bidding Implementation: -Successfully implemented group joint bidding, achieving cost-down benefits of 30-40%, surpassing the initial target of 20%. -Specific examples, such as the Shanghai to Amsterdam route, demonstrated substantial cost savings compared to market rates. 2.Transportation Contingency Plans for the 2008 Financial Crisis: -Responded flexibly to cabin shortages during the 2008 financial crisis by implementing transportation contingency plans, such as sea-air combined transport, reducing overall transportation time by 5-10 days. -Demonstrated quick and flexible decision-making during crisis situations. 3.Introduction of Demand Forecasting Mechanism: -Introduced a demand forecasting mechanism in response to the instability caused by the 2008 financial crisis, ensuring supply chain stability. -Generated cost-down benefits exceeding 50%, showcasing effective management and forecasting of demand in uncertain environments.

1.Customer Service Performance Management Metrics. 2.Maintenance of Specific Website Discussion Forums and Customer Relationship Management. 3.Technical Document Editing (FAQ). 4.Quality Issue Feedback. 5.Call Center System Implementation. 6.Configuration and Staffing of Customer Service Phone Lines, Tiered 0800 Consultations, and Technical Support. 7.Complaint Case Tracking and Analysis. 8.Personnel Education and Training. 9.Customer Problem Classification Statistics and Analysis. 10.Evaluation of Outsourced Authorized Service Centers. Achievements: 1.Establishment of Customer Service Call Center System: -Configured phone line prioritization, improving processing efficiency. 2.BenQ Brand Website Customer Service Section and Technical Support Features: -Provided customers with additional online problem-solving options. 3.Introduction of Outsourced Authorized Service Centers: -Increased repair capacity by 30% and improved customer satisfaction by 10-15%.