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Avatar of 周星瑩.
周星瑩
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周星瑩

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金旭資訊股份有限公司
Logo of the organization.
中國文化大學
台灣台北市

Professional Background

  • Current status
    Employed
    ・
    Not open to opportunities
  • Profession
    CS Advisor
  • Fields
    Information Services
    ・
    Software
  • Work experience
    More than 15 years (More than 15 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Word
    PowerPoint
    Excel
    ERP
  • Languages
    English
    ・
    Intermediate
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    ・
    Interested in working remotely
  • Desired positions
  • Desired work locations
    Taipei City, Taiwan
  • Freelance
    Non-freelancer

Work Experience

資深顧問

金旭資訊股份有限公司
・
Full-time
Mar 2012 - Apr 2021
・
9 yrs 2 mos
Taipei City, Taiwan
軟體測試、系統展示、教育訓練、系統優化評估、客戶需求訪談、客戶需求產品化、客戶問題排除

產品服務部門主管

金旭資訊股份有限公司
・
Full-time
Mar 2010 - Feb 2012
・
2 yrs 0 mos
Taipei City, Taiwan
協調部門工程師與產品顧問，提升內部同仁的能力值，並平均分攤工作量，以達提升產值的目的

客戶服務部門主管

金旭資訊股份有限公司
・
Full-time
Aug 2006 - Feb 2010
・
3 yrs 7 mos
Taipei City, Taiwan
以維護合約績效佔比超過公司年度收益50%為目標，提升客戶滿意度、長期簽訂維護與再次銷售的機會。

客戶服務專案經理

金旭資訊股份有限公司
・
Full-time
Sep 2001 - Jul 2006
・
4 yrs 11 mos
Taipei City, Taiwan
擔任客戶的服務窗口，與客戶簽訂年度維護合約，引導客戶反映使用感受，並找出其他可能的銷售機會

軟體工程師

金旭資訊股份有限公司
・
Full-time
Mar 2000 - Sep 2001
・
1 yr 7 mos
Taipei City, Taiwan
使用VB6.0進行商用軟體開發與維護

Education

Logo of the organization.

中國文化大學

Bachelor’s Degree
・
紡織工程系
1993 - 1997
Logo of the organization.

台北市立景美女子高級中學

High School Diploma
1990 - 1993
Activities and societies
儀隊