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Adito Efri
Customer Service Representative
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Adito Efri

Customer Service Representative
I am Adito Efri, a graduate of Sistem Informasi at Universitas Mercu Buana Yogyakarta in 2018. I am a communicative person and quickly adapt to new things. I'm used to using the computer and its applications. I have experience as a Customer Service at PT. Infomedia Nusantara and previously as Education Consultant.
PT Infomedia Nusantara
Universitas Mercu Buana Yogyakarta
Jakarta, Indonesia

Professional Background

  • Current status
  • Profession
    Customer Service Representative
  • Fields
    Consumer Goods
  • Work experience
    2-4 years (1-2 years relevant)
  • Management
    I've had experience in managing 5-10 people
  • Skills
    Detail Oriented
    Public Speaking
    Management Database
    PowerPoint
    Ms. Excel
    Promoting
    MS Word
    Customer Service
  • Languages
    Indonesian
    Native or Bilingual
    English
    Intermediate
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Customer Service Representative
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

Customer Service Representative

Sep 2020 - Present
1. Provide information needed by Shopee customers. 2. Analyze all Shopee customer needs. 3. Handling complaints and making reports regarding Shopee customer problems.

Field Education Consultant

Jun 2019 - May 2020
1 yr 0 mos
1. Educate about education to students at school. 2. Introducing and promoting the Ruang Guru online learning application. 3. Selling the Ruang Guru online learning application.