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Sr. Operations Executive versed in business and employee management. Offering 4+ years of experience in internet/ecommerce/transportation industries. Decisive leader and strategic problem solver and planning abilities.

Vinoba Bhave University

Sr. Executive Operation  @ Arzooo.com

Aftab

Arzooo.com

Sr. Executive Operation 

Created and implemented strategies for improving operational efficiency and accuracy.
Performed root cause analysis in deficient areas to identify and resolve central issues.
Monitored supply chain and managed all logistics functions for company.
Monitored daily and weekly key performance indicators to maintain on-track status.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of 4 member team.
Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
Schedule and monitor staff performance, giving training programs for new employees, produce compiled and analyzed maintenance reports.
Inventory Control & Space utilization.
Outbound, Dispatch operations.
First mail &last mail operations

Worked as a senior Associate Operation where I have worked in final settlement of the Fleet owner,MRG(Minimum revenue Guarantee), IR(Issue Resolution, Utilization desk and my role and responsibility was to Provide a high level of product and leadership support to representatives and customers.
Coordinating with Ground demand team and Supply team and Brokers to create demand for the trucks.
Io find the pre Demand (Load) to reduce the waiting time for the Trucks/Fleets.
Resolving customer queries, issues and complaints within TAT.
Minimize operational costs, optimize efficiency, and increase operations profitability.
Built customer loyalty by placing trucks follow-up calls for customers who reported issues.
Prepare and submit daily shipment operation report to manager.
Using GPS track, minimize unwanted stoppage time in between shipment (Coordinate with branch & field executive for shipments)
Take care of payments of vendors, supply partners and customers.
Good control over payment closures and its verification.
Handling control tower.

Blackbuck logistics

Sr. Associates Operations

Worked as a sr. Logistics Executive in Myntra Jabong India Pvt Ltd on pay roll of Avon Solutions & Logistics Pvt.Ltd. where I was taking care of logistics operations for both domestics and International shipment( Inbound & Outbound).
Resolving all the queries through calls and mails.
Monitoring end to end delivery process with vendors like Blue Dart for hub to hub movement in domestics location and DHL for international Locations.
Clearing shipment from the customs for inward and outward shipment.
Preparing DHL invoice online for international shipment.
Closely worked with Admin team and sharing the reports directly to logistics Director on daily basis.
First mile and last mile Operations.
Doing inventory on Daily Basle.

Avon Solutions & Logistics Pvt.Ltd.

Sr. Logistics Executive 

Increased customer satisfaction by resolving personal issues.
During my tenure I have worked for client LG and Intel where we are providing complete solution of travel booking and reservations service for Air, train, Car, Hotel, Cruise,
Foreign Exchange Services.
Booking tickets for theater, Sports, Concert.
Making complete arrangements of tourist visa.
Managed Event in corporate environment.
Help to plan a corporate meetings, parties or wedding at the hotel.
Arranging to make Passports,Rental Agreements, Birth certificates,Marriage certificates,Driving license etc.

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