Cairo . Managing the day to day activities of the team. . Motivating the team to achieve organizational goals. . Developing and implementing a timeline to achieve targets. . Delegating tasks to team members. . Conducting training of team members to maximize their potential. . Empowering team members with skills to improve their confidence, product knowledge, and communication skills. . Contributing to the growth of the company through a successful team.

Cairo . Develop strategy and overall operation of centralized transportation and distribution . Introduce continuous improvement methodologies to deliver results in safety, service, quality and cost . Utilize key performance indicators to support operational performance . Set performance goals which are tailored to each department. Develop operational goals for each department which are aggressive that meet short-term and long-term objectives of the organization . Provide subject matter expertise and analysis for potential company acquisitions and mergers . Focus on improved measurement and execution of customer service performance . Analyzes operations on a continuing basis and makes necessary improvements to ensure operating efficiencies across all functions of an automated LC . Participates in transportation cost studies relating to expansion of existing sales markets and new plant locations . Manages the company's inventory utilizing sound security policies and procedures consistent with good accounting and distribution practices . Develops and reviews management reports regarding statistical data necessary to assure department efficiencies are met . Fundamental knowledge of Warehousing and Transport Operations . Lead innovative thinking and foster continuous improvement across all Logistics activities . Analyzes throughput dates, capacity planning and flow through . Manage production scheduling, short and long term planning and ordering of materials . Oversee and review the reports for inbound and outgoing shipments, and negotiate shipping and supplier costs . Manage imported goods transport planning, inventory levels and obsolescence . Being aware of, adhere to, actively ensure and monitor compliance with all relevant rules and regulations and reports any breach thereof to management . Planning process which includes the procurement, inventory control, logistics and distribution Achievements : . Founder of Jumia 3PL with zezo express . Develop many strategies of supplying couriers which lead to get the first place at souq.com supplier performance . Making contracts with many companies like Noon, Opex, Aramex, ETC. . Setting a customer service team to communicate with the customers and our couriers to achieve the best rates and customer satisfaction . Managing a team of hub supports, accountats, C.S & over 350 couriers

Cairo . Responsible for employees, couriers, and facility . Uploading the required data properly on the system and the daily reports . Facilitate the shipping of products from one destination to another . Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay . Receives products and coordinates delivery . Takes steps to avoid quality control issues . Makes sure warehouse capacity is kept at optimal levels . Manages activities throughout the order fulfillment and transportation cycle to make sure established deadlines are met . Oversees inventory of goods and vehicles

Cairo Warehouse : . Maintains inventory controls by collecting stock location orders and printing requests. Training, supervising and appraising staff. . Responsible for the receipt, storage. . Ensure all items are documented and in good quality. . Make random checks of commodities to confirm quantity and quality. Maintain all warehouse equipment and ensure full security of the premises. . Processing and packing orders, Organizing the dispatch and delivery of goods. Fleet : . Manage and monitor the performance of entire fleet, routing and scheduling planning. . Training and solving couriers problems. . Making time-sheets. Achievements : Managed a team of 10+ employees & a team of 40+ couriers Develops strategies to promote team member adherence to company regulations and performance goals.

Cairo Responsibilities . Listen to customers questions and concerns, and provide answers or responses. Provide information about products and services. . Take orders, calculate charges, and process billing or payments. . Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Achievements : Ability to use positive language Patience A calming presence Ability to handle surprises