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Akshay Johnson. A
Sr. Customer Service Executive
Email ID: [email protected] Phone No: 9043517204
To seek a position where I can effectively learn and contribute my skills in the industry while being resourceful, innovative and flexible.
Sutherland
VELS University
Chennai, Tamil Nadu, India
Professional Background
- Current status
- ProfessionCustomer Service Representative・Customer Service / Support・Store Manager / Management
- FieldsCorporate Support・Public Relations・Hotel
- Work experience2-4 years (2-4 years relevant)
- ManagementI've had experience in managing 5-10 people
- Skills
- LanguagesEnglish・ProfessionalTamil・FluentHindi・IntermediateFrench・Beginner
- Highest level of educationBachelor
Job search preferences
- Desired job typeFull-time・Not interested in working remotely
- Desired positionsSenior Customer Service Representative
- Desired work locations
- FreelanceNon-freelancer
Work Experience
Sr. Customer Service Excetive
Quality Analyst.
Process Expert.
Handling Frontline Associates, Escalation calls, emails and chats.
Team Captain
Handling Sales and Inventories.
Maintaining customer's satisfactions.
Shift Allocation for Team Members.
Education
Bachelor of Science (BS)
・
B.sc in Hotel and Catering Management