• Onboarded stores/merchants onto the DoorDash platform. • Managed vendor operations for USA, Canada, and Australia, handling tasks such as catalog updates, weekly payments, and promotional updates. • Collaborated with the Central team to address supply operations and resolve queries from merchants and customers regarding payments. • Led a team of 15 teammates, providing training on processes.

● City launch operations in Punjab, Chandigarh and Delhi NCR. ● Operations Management of UberMedic and UberEssential Projects during Covid-19. ● Working on Churned Driver community to retain them on platform. ● Competitive intelligence. ● Supply acquisition and retention. ● Virtual OB, Training and Documentation. ● Helped Uber Expansion team to launch the LCP (motorcycle & Auto) project in North India. ● Meeting with clients and Vendors. ● Ancillary & Intercity project. ● Driver Growth.

1. Chat with Customer and Seller to resolve their complaints related to Flipkart services. 2. Identify the need to escalate specific issues and follow up through where necessary. 3. Present detailed information and responds to questions from Managers, clients, and Customers. 4. Worked on special projects and additional responsibilities as assigned by Managers. 5. Helped to familiarize the new OB with the business operations. 6. Customer Support Operations Work.

Also conducted mid semester and final Exams as a Superintendent.