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張元愷
GoShare專案客服 @ 特斯爾大宇宙
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張元愷
GoShare專案客服 @ 特斯爾大宇宙
你好,我是張元愷,平時熱愛閱讀和運動,健身約一年,習慣使用機械器材搭配自由重量訓練,從健身我得到許多快樂,感受對力量的掌握,也很喜歡教導他人使用器材,和朋友討論飲食,運動姿勢等等。喜歡陽光,天氣好時會與朋友或者自行前往郊區,來一趟徒步之旅,健行路線如金面山,觀音山,四獸山。
特斯爾大宇宙
國立臺北大學
Professional Background
Statut Actuel
Sans Emploi
Profession
Fields
Comptabilité
Expérience professionnelle
Moins de 1 an (Moins de 1 an pertinente)
Management
Skills
word
powerpoint
excel
Highest level of education
Bachelor
Job search preferences
Desired job type
Temps plein
・
Intéressé par le travail à distance
Desired positions
Lieu de travail désiré
Freelance
Indépendant à temps partiel
Work Experience
GoShare專案客服
特斯爾大宇宙
nov. 2019
-
Présent
Gogoro的共享機車服務,2019/10月成立的客服專案 1.即時處理:面對突發狀況如車禍,車輛失去動力等等,需要即時按照SOP處理,若無SOP可循則回報業主,討論可行處理方法。 2.工作成效:從專案開始之初,每天進線量皆超過100筆,是同仁前三名,回答錯誤次數也是較其他同仁來的少。 3.每日追蹤:每筆克服,檢討錯誤回答和簡化回答內容,從實際經驗回報給業主更好的建議。
Education
國立臺北大學
Bachelor of Business Administration (BBA)
・
財政系
2015 - 2019