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Systems Administrator 
 Experienced professional in systems administration and application support to include Windows Server 
 2008 , 2008 R2 , Server 2012 and Windows server 2016 and Office 365 Exchange Management Center. 
 Unix, VMware Esxi, Vphere, Virtual Desktop Environment (VDI) . Windows xp, windows 7 , Windows 8 , 
 Windows 10 versions and other other government specialized software. Experience working with 
 3CXand Shortel VoIP Systems

University of South Florida

3 CX Virtual Academy

Queens Borough Community College

Systems Administrator

Andres

Infotect Design Solutions

.	 Monitoring and technical support for client networks including computers, servers, switches, routers, firewalls and other specialty equipment 
 
 .	 Support software solutions including Microsoft physical and cloud product lines 
 
 .	 Provide services via on-site appointments or remote system access/telephone/online session 
 
 .	 Experience working with Exchange and Office 365 
 
 .	 Experience with 3CX VoIP Phone System 
 
 .	 Part of a team of 4 that manages 34 client companies to include government agencies such as 
 Hillsborough Expressway Authority and City of Zephyrhills

Responsible for installation, configuration and maintenance of Unix/Windows servers and workstations in support of CENTCOM and DIA business processing requirements 
 
 .	 Performed desk-side and telephone support for 1500+ customers on multiple domains for all 
 Geospatial/Intelligence applications, workstations, and their peripheral devices 
 
 .	 Performed software installations and upgrades to Unix/Windows operating systems and layered software packages and maintained them in accordance with established policies, procedures and service level agreements 
 
 .	 Worked closely with other vendors and users to coordinate upgrades, provide support for trouble calls, and provide TIER 2/3 support of production systems

NJVC LLC

.	 Provide System Administration for day to day operations for US CENTCOM located at MacDill 
 AFB 
 .	 Technical support for 5000+ customers to maintain, analyze, troubleshoot, and restore computer and information systems to include personal computers, Thin Clients, Zero clients, laptops and peripherals 
 
 .	 Active Directory management to Support and maintain user account information including administration rights, security and system groups. 
 
 .	 Responsible for implementing fixes and patches through various means such as registry edits, patch installation, Active Directory Security Policy configuration and various application testing 
 
 .	 Interact on a daily basis with network services, software systems engineering and asset management to restore service and/or identify core problems. 
 
 .	 Installation, troubleshooting and configuring of various software to comply with US CENTCOM security policies. 
 
 .	 Created a designated station for imaging all CENTCOM Headquarters classified, unclassified and 
 Coalition zero clients.

SAIC

.	 Effectively manage system functionality to ensure ongoing operations of computer hardware, systems software in a 2003, 2008 R2 and VMware virtual server environment. 
 . Active Directory management to include User accounts creation, OU creation and organization. 
 Scheduled maintenance and or consolidation of Objects within AD 
 . Desktop support for 110 internal and external end users utilizing Windows XP and Windows 7 
 . Research, recommendation and implementation of new technologies 
 . Management of ShoreTel VoIP System 
 . 
 Installed, maintained and inventoried various standard software as per user requirements.

Bay Cities Bank

Systems Administration

.	 Administrator for Windows NT, Windows 2000, and HP-Unix servers . Configuration and troubleshooting of Omni switches, and Cisco routers 
 . Desktop support for Windows NT, Windows 2000 and XP 
 . NTCSS Naval Technical Computer System Support 
 . GCCS-M Global Command and Control Systems-Maritime 
 . Provide 24/7 support for 300+ Navy personnel with in the AOR

Andres’s posts