1. In charge of Talent Acquition in the domestic and overseas market. 2. Support and maintain Employer Branding activities to attract more potentail talents. 3. Develop different and beneficial job hunting channels for internal recruiting requirements. 4. Handle labor disputes and termination cases. 5. Plan proposal of manpower inventories, job grading and reconstruct relevant standard of salary & compensations.

1. Plan and develop annual training plan for the whole company 2. Plan and lead ESG activities and reshape culture 3. Plan C suite level succession excision plan 4. Digital Transformation strategical supporter 5. Talent and Acquisition for important new business

1. Domestic/ overseas middle to high level talent acquisitions 2. New Business Units talent acquistions, successfully match and hire 3 key positions in 1 months. 3. Lead Recruiting and Training team to oversee work processes and different projects management. 4. Improve and provide suggested design salary standards to high management.

1. In charge of entire English training for consumer products (eg. Neutrogena, Johnson's Baby etc.)and medical devices ( ASP) for specialists. 2. Come out modified training materials and evaluation form (including online and offline) based on original training materials. 3. In charge of cross-communication with multinational colleagues and clients ( Malaysia, Indian, Singapore, Thailand, Vietnam and Australia etc) regarding New Hire and On Job Training. 4. Successfully raise system accuracy rate from 80% to 95% in 3rd week. 5. Internal SOP development and amendments. 6. Successfully enhancing call quality of specialists and obtaining customer satisfaction.

1. In charge of system requirement and reporting requests from specialists and clients. 2. Monthly report: analyzing competitive branding and suggest selling quotation to clients. (co-work with CRM team) 3. Successfully develop inventory excel sheet to coordinate stocks with supply chain and outbound sales team 4. Develop training and quality assurance plan to enhance service quality and sales KPI.

-Bingads Sector 1. Provide technical, online Ads optimization and financial billing supports. 2. Enhance customer experience and adherence. 3. Handle customer complaints and issue escalation.

1. Managing booking inquiries from Airbnb, Hostelworld, and Travelmob. 2. Planning marketing promotion and implementation 3. Boosting booking orders via keywords, advertisement campaigns and promotion combination. ( Successfully boosted booking orders from 20% to 60% based on sales strategy.)

-Collected and compiled Foreign Future exchange regulations on pre-margin ( including Korea, Japan, Hong Kong, Singapore, Europe and US.) -Analyzed and develop statistic results in research book.