- Contribute towards the development of eLearning and onsite training programs for large, strategically important global clients from a central delivery hub - Obtain information from multiple sources, collate, analyze and triangulate information to develop effective training materials and programs

Social Media Management ● Created @anns.english, attaining 42K+ followers in 21 months with a limited promoting budget totaling NT$10K ● Obtain and collate information to produce 260+ educational posts with proven learning efectiveness ● Analyze own and competitive professions’ IG post, story, and live stream performances to improve marketing strategies, leading to a 124% growth in engagement rate in Mar 2022 ● Develop functional dashboard on Notion for content drafting & scheduling to ensure efective planning Teacher Management & Client Success ● Design and rene curricula and online teaching materials for engaging lessons of all levels and purposes ● Consult 40+ learners to formulate suitable learning strategies and to enroll clients (7 new clients in Mar 2022) ● Coordinate 32 clients for 6 freelance teachers while training them to give impactful lessons through exercising their own teaching strengths ● Assess teaching performances and clients’ learning outcomes through efective surveys and interviews

● Conducted extensive market research on pre-recorded and live online course models to evaluate learning efectiveness and prot rate ● Optimized online learning materials and printed handouts for Chen’s online video course 英文聊天術 ● Communicated with video editors remotely to boost audiences’ learning outcomes based on analysis of e-learning techniques’ eeffectiveness (e.g. proper signaling, intrinsic load maximizing, speech rate adjustment) ● Curated and led an online English learning campaign through LINE OpenChat with 3000+ participants, contributing to 100%+ of growth in one month on Chen's educational Instagram account ● Worked with a team of qualified educators to brainstorm numerous educational blog articles’ titles and structures, facilitating the blog 英文庫 to reach #1 in traffic in Taiwan in the category of free English educational website

● Currently teaching 12 adult learners and 3 young learners for various purposes both online and in-person with an average of 3 years’ class participation, a 95% client satisfaction rate, and a 100% recommendation rate ● Organized and led 100+ thematic online group lessons with engaging teaching tools using ZOOM and Google Meet ● Invited as summer school English workshop host/speaker at Taipei Medical University ● Freelance cases: book excerpts voiceover, university/masters’ degree application essay editing, EN-CH translation