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May 2019 ~ Present2 yrs4 mos7/24 hours supporting cloud services. Handle online platform services. CDN & website troubleshooting Ensure every online service stable and work efficiency.
IT Globe Engineer
CITIC Telecom International CPC Limited
August 2018 ~ May 201910 mosReporting line : Information technology Manager Location : Taipei, Taiwan Responsibilities Participate in responsible for Servers VMs, Database, Network, Security and Email system support and Administration. 1)Support & maintain Server pools in Windows, Linux & Solaris platform 2)Moniting Database administration of Oracle & SQL Server 3)System administration of Virtualization platform 4)Manage internal enterprise-wide LAN/WAN networks 5)Security management of internal & external networks 6)Supervise data & system backup & recovery operation 7)Supervise & manage desktop support function 8)Information Security Responsibilities : 9)Follow and implement the organizations information security policies. 10)Be responsible for safeguarding the security of the companys information and computing assets. 11)Report security events, weaknesses, and incidents according to the defined procedure
CHEIL Singapore Pte Ltd
November 2017 ~ January 20183 mosResponsibilities 1)Improve IT Helpdesk and troubleshooting with Server/front & Back-end issue 2)Maintenance System architecture and processing system daily error 3)Ensure all system and server stable 4)Maintain server and export daily reports, process documentation, system service logs. 5)Upgrade and renew server issue from HQ(Security check) 6)Leader a team of 2 members. (Support HR system develop) 7)Improve the efficiency of the organization and good strategy formulation for support (etc. EC Team). 8)Supporting all custom service department include daily request resolve. 9)Assign daily tasks to team members. 10)others task form CFO and chief president. 11 ) On-hand project: 1) Nas Server migration and web servers maintain. 2) offices 365 establish. 3) improvement 2 old AD servers and rebuild a new one in order suitable current offices environment.
IT Senior internet Engineer
CHUANGXIN Techn Services Inc.
October 2016 ~ July 201710 mos1) Improve IT Helpdesk and troubleshooting with Server/front & Back-end issue 2) Maintenance System architecture and processing system daily error 3) Maintenance and integration with Online-Game system and server 4) Maintain Website and Export daily reports, process documentation, system service logs. 5) Resolve problems concerning All Product issue about the servers. 6) Leader a team of 5 members with another maintainer manager. 7) Improve the efficiency of the organization. 8) supporting all custom service department include daily request resolve.
Bluebell Group Hong Kong of Taiwan Brand
September 2014 ~ January 20161 yr5 mos1) Handle IT HELPDESK and troubleshooting with POS/front & Back-end issue 2) Maintenance System architecture and processing system daily error 3) Maintenance and integration with the ERP system. (AD Server, NAS windowsServer2008,2012) 4) Maintain system daily reports, process documentation, system service logs. 5) Resolve problems concerning Citrix, VM and other 3 party system issues. 6) A leader in a team of 2 members. Achievements Project: logistic to the warehouse system Period: AUG. 2015 ~ NOV. 2015 Role in the project: SA, SD System analysis Technical skills applied: OS: windows base on 7 and 8 and 10 Programming language: C# Database: MS-SQL Framework:4.5 Tools: Excel output/Import Project: CRM system analyze Period: SEP. 2015 ~ JAN. 2016 Role in the project: system analyze Technical skills applied: OS: windows base Programming language: C# Database: MS-SQL Framework:4.5 Project: Warehouse Moving(From Taipei to Keelung ) Period: AUG.2015 ~ OCT.2015 Role in the project: Operator Technical skills applied: Others: Planning Process & Operator Project: Maintenance System Period: SEP. 2014 ~ OCT. 2015 Role in the project: Maintenance IT System(whole company system) Technical skills applied: OS: Windows Server, Linux Server, VM Programming language: VB # VBA Database: MS-SQL
Fu Jen Catholic University
(M.S)Statistics and Data science
2019 ~ 2021
Science and Technology-BS
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