This is a Taiwanese manufacturer of cold forged parts that are supplied to automotive T1/T2 customers & is IATF16949/AS9100 certified.
Responsibility as below:
• Customer management, inclusion of developing
potential new customers by attending an exposition &
visting potential customers abroad, handle any customer question regarding part or production process independently
• Review engineering drawings of new inquiries,
ensure no technical issue prior to offering
quotation
• Develop potential sub-contractor for manufacturing
processes that can not be implemented in house, evaluate their production capability to ensure the engineering, dimensional requirements can be achieved
• Facilitate across departments for customer audit by
interpreting the requirements listed in the audit
questionnaire
• Arrange the cross function team to come up
solution for customer complaints with correct 8D
report submitted to customer