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Highly driven, self-motivated, positive achiever professional. Deeply interested in technology, digital marketing, and CRM. Bilingual in English and Spanish with a business level Mandarin Chinese. 

Tamkang University

Entrepreneur

Axel Mori

Evergreen International

F&B Operations Trainee

International hotel chain with the most refined dining and luxurious accommodations. 
- Increased customer return rates based on customer feedback through friendly and reliable service.
- Developed customer satisfaction strategies to increase restaurant rate & reviews.
- Trained 3 new servers and familiarized new employees with company culture.

The B2B Sales Acceleration Company for ITO and BPO organizations.
- Closed sales deals over the phone while ensuring customer satisfaction.
- Exceeded targets monthly by more than 25% and being in the top tier for upselling performance.
- Trained and advised over 5 new employees on closing sales, upselling strategies, and customer relationships.

Global Sales Solutions (GSS)

Telemarketing Executive

Exporters of Agricultural products from Peru (mainly superfoods and organic foods). Trade focused on Asia.

Developed and managed most of the content of Andenes’ owned media increasing blog viewer, session, reading time as well as page views by 30%.
Managed the content which included information update, make up for the lack of content, and continue the successful content approach expanding user engagement by 20%.
Assisted in the creation of writing, and image content through the company’s website, social media, and email marketing.

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