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I am organized and professional with proven sales skills and a desire to learn more, with rich retail and management experience. Expertise in customer relationship building and involves in marketing strategies innovation program.

Australia Institute of Business and Technology Hobart

University of Technology Sydney

Tailored Support Coordinator

Bella Wang

SRMD

Training Community service worker

Interacting with individuals and groups and recognizing their special needs 
 	 Able to creates a friendly working environment with the client's 
 	 Preparing case reports and funding proposal 
 	 Assists client's with daily life skills, social skills such as play word cross puzzle. 
 	 Monitor, evaluate and recorded detailed notes on the daily process of the client or mental illness stage with treatment goals provided 
 Training in First aid, ADLs and manual handing. Skills such as listening, supporting and dealing with challenging behaviour. 
Compassionate about working with non-profit organizations and helping vulnerable groups

Highly developed administration skills, proficiency in the use of Microsoft 
 Word, Excel and PowerPoint. 
 	 Establishing relationships with Key Accounts within the set territory 
 	 Manage and build reports with both staff and client's, connect with the local winery. 
 	 Commercial acumen and the ability to drive results through the team 
 	 Maintain a high level of service by training, coaching, and providing support to Employees while monitoring daily job performance

Trade Pty Ltd

Marketing Sales Representative

Effectively manage a team of eight and achieved national top 3 in sales target for two continuous months. 
 	 Mentored Employees and delivered training on diverse topics such as collaboration, creativity, and strategic thinking. 
 	 Served as Training Lead for new-hire Employees. 
 	 Desire to continuously strive to exceed the client's expectations 
 	 Writing a reports analysis of the store bestseller and making sale plans. 
 	 Providing marketing strategy, promote the store by using WeChat App. 
 	 Full training in a client-focused environment 
 	 Able to work under pressure in a fast-paced environment and deal with customer complaints
 	 Develop a strong connection with the VIP client and focus on customer relationships.

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