Delivered the first C/4HANA replacing SalesForce deal (from contract closing to implementation and sign-off) for Systex
•Maintain existing customer relationships, including handle customer issues, to improve account sales and revenue growth(e.g. Nan Shan Life Insurance Company, Ltd.)
•Generated new ERP product and service sales from existing customers
•Explored customer product and service needs and identify internal solutions to achieve their business outcomes
•Liaised with internal development team to customize foundational solution to meet customer needs