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陳星蓉
Business Intelligence Analyst @ Shopee Taiwan
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陳星蓉

Business Intelligence Analyst @ Shopee Taiwan
Data-driven Marketer
Shopee Taiwan
國立政治大學
Taipei, 台灣

Professional Background

  • Current status
    Employed
  • Profession
    Marketing Strategy Planner
  • Fields
    Computer Networking
  • Work experience
    2-4 years (2-4 years relevant)
  • Management
  • Skills
    Excel
    PowerPoint
    Word
    Google Drive
    SQL
    R
  • Languages
    Chinese
    Native or Bilingual
    English
    Professional
    French
    Beginner
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Growth Hacker/ Product Manger/ Data-Driven Marketer
  • Desired work locations
    Taipei, Taiwan
  • Freelance

Work Experience

Business Intelligence Analyst

Oct 2019 - Present
- Responsible for Shopee livestream platform user growth, analyzing user behavior and frequency to initiate growth strategy, successfully increase 15% of active user rate by customer loyalty project.

Campaign Analyst

Jul 2018 - Sep 2019
1 yr 3 mos
- Analyzed and monitored the global digital ads campaign performance of 50+ accounts in JP/KR/TW; concentrating on gaming ones, along with e-commerce, social media, and other application. Clients include Cyber Agent, CyberZ, and BANDAI NAMCO, etc. - Initiated optimization strategies to improve campaign performance by practicing media buying skills, acting as digital ads consultants for clients to accomplish marketing KPIs more efficiently. - Researched for the best digital campaign pattern to make online growth by daily operation; familiar with digital ads concepts like adnetwork, RTB, and Facebook. - Cooperated with engineer, product manager, and business development team to examine the solution on digital ads.

Account Manager

Sep 2017 - Apr 2018
8 mos
- Monitored the operation performance of 1500+ restaurants in 4 cities; acted as market development consultant by analyzing data of target groups to develop optimized business strategies for restaurants in food delivery market. - Accelerated revenue growth of long tail restaurants by 5%~8% within 6 months by introducing new operational enhancement plans; successfully increased the average orders/trips of the last 80% restaurants of total 80-100 per week. - Built up the restaurant funnel conversion dashboard and analyzed 4-steps conversion actions to figure the audience behavior; successfully boosted the restaurants conversion rates from avg. 25% to 33% within 4 months by initialing new operational strategies.

Marketing Intern Lead

Dec 2016 - Sep 2017
10 mos
- Originated official social media and ads serving strategies; greatly improved the digital performance by over 300% increase of Facebook followers and engagement rates. - Managed TW Eats Creative Center; completing digital content guideline and social media playbook for evergreen usage. - Initiated 3 main holiday online campaigns; successfully boosting trips by 15%~25% of selected restaurants, with 50,000+ online participants.

Account Executive Intern

Jul 2016 - Aug 2016
2 mos
- Supported account manager of VISA by monitoring the media spend and budget; collected all the information into the quarterly reports of 2016 Q3. - Collaborated with Mobil planning team to figure the B2C audience insight by analyzing 500+ questionnaire surveys; successfully proposed the new marketing insights to clients. - Operated BenQ's digital content strategies on official website by assisting clients to decide the creative appearance and topic settings.

Education

Bachelor’s Degree
社會學系
2014 - 2018
Activities and societies
[AIESEC NCCU Branch] Manager of Marketing and Communication [2017 Golden Horse Fantastic Film Fest.] Concierge [2016 Golden Horse Fest.] Concierge [2015 Urban Nomad Film Fest.] Translator