● HR Management: Strategy Planning: Outlined the annual HR strategy plan and planned the company’s training to align with the operation targets and employee development goals. Recruitment & Selection: Designed interview report template and coordinated with department team leads to set out hiring criteria. Screened resumes and arranged interviews for hiring managers. Conducted interviews with hiring managers, completed interview reports and provided hiring status report for review. Performance Review: Re-designed the performance review form by reviewing and proposing evaluation items to management. Provided review guidelines to management for conducting reviews with team members. Company Policies: Reviewed existing work rules and policies from headquarter and revised them so to comply with local labor laws and employment practice. Developed new company policies for smooth operation and fair management. ● Administration & Facilities Management: Office Renovation: Worked with the designer to make sure the proposed floor plan utilized the space effectively and efficiently. Coordinated with different vendors to complete the renovation work as scheduled. Reviewed furniture options so the furniture selected fit the office style and meet ergonomic standards at the same time. Procurement & Vendor Management: Established the company’s procurement procedure and flow for purchase approval. Maintained good relationship with existing vendors yet sourced new vendors with better service quality and/or competitive service charges. Inventory Control & Asset Management: Monitored the inventory usage and planned necessary purchase in advance. Recorded the company’s assets and planned date and procedure of annual asset check up. Security Management: Managed the access control system, issued access cards to colleagues and tracked the cards issued to visitors. Prepared clock-in / clock-out reports for payroll calculation. 收回

● Company Migration Project: Migrated the company from an external outsourcing firm to Deliveroo Taiwan. Coordinated with the APAC payroll team to establish local payroll process and worked with HR to establish and implement company policies after the migration was completed. Worked with the management team to apply for required company licenses to operate and purchase company transportation assets to ensure smooth operation of the company. ● Governmental Relation Management: Liaised with the government authorities and internal legal counsel to ensure compliance to government regulations. ● Payroll Processing: Managed required supporting documents / reimbursement receipts for preparing monthly payroll reports, then worked with the APAC payroll team to make sure all employees receive their monthly pay in time with the correct amount. Also provided the necessary information and documents to the payroll team for year-end tax filing and helped employees to trace their expense submission. ● Office Procurement & Vendor Management: Planned for office related spending and raised purchase orders to the general manager. Submitted vendors’ invoices to payment team for processing and followed up with payments thus vendors get paid on time. Managed the company’s vendors to ensure the service they offered comply with company standards and operation targets at reasonable costs. ● Office Space Planning & Enhancement: Inspected the office space based on the company standards regularly. Reviewed the office related projects / improvement plans with the APAC Facilities Manager weekly, and proposed office improvement plans to the general manager to ensure office safety and comfort to all employees. ● Office Occupational Health & Safety Management: Supported the implementation of people policies such as hygiene, office comfort requirements, and coordinated team event planning. 收回

● Office Affairs Management: Led the Office Admin Team to perform office administration duties. Monitored, analyzed and controlled the function’s expenses and costs and proposed team budget plan to Finance for review and preparation. Managed business resilience, coordinated business travels, organized company-wide events, proposed and planned office renovation projects with the CEO based on future headcount plans to ensure the functionality of the office. ● Local HR Coordination: Worked with the regional HR team in Hong Kong to perform local duties, such as screening candidates, coordinating the interview and recruitment process, and presenting new hire onboarding orientation in order to ensure the provision of HR support to the local team. Also worked with the CEO to review/revise company policies when needed. ● Company Conference Organization: Led and organized large-scale conferences with more than 150 attendees; monitored and controlled the attendance responses, planned and facilitated the event logistics, followed up the satisfaction and feedback from the attendees, and presented the survey results to the management team for future reference and improvement. ● CSR Event Coordination: Planned CSR events with about 200 participants from both Mercer Taiwan and March Taiwan. Planned and communicated the projects with representatives from both entities and assigned work to them. Received highly positive feedback from the participants. ● Facilitation of Marketing Function: Shared the local team’s workload by acting as local marketing contact to organize cross-department marketing events, drafted marketing promotional messages and facilitated work with the regional marketing team. 收回

● Office Affairs Supervision: Supervised the team to ensure the service provided meet the service agreement standards. Monitored, analyzed and controlled the function’s expenses and costs to seek cost-reduction solutions. Planned and organized office expansion plans and coordinated the maintenance and repair works of the office and the boutiques to ensure safety and comfort of the work environment. Supervised administrative intern to plan and organize Salon International de la Haute Horlogerie (SIHH) Exhibition in Geneva every year. ● Lease/Contract Management: Established local retail lease database and worked with HQ to implement the group’s lease portal. Managed the brands’ retail leases by providing collective retail lease terms to brands for their negotiation reference and providing the updated lease reports for their future expansion planning. Worked with the brands for the boutique opening / closing / renovation / expansion when required. ● Office security management: In charge of insurance and security work of office and boutiques and coordinated the security measures in brands’ events. ● Company logistic support: Worked with the warehouse/logistic team to come up with the country-wide courier plan to optimize the transportation route while reducing the transportation cost at the same time. 收回

● EA to General Manager: Interpreted and translated documents and in meetings for GM. Managed GM’s business and personal trips, kept daily agenda and arranged meetings. Kept record of proposals from the team and summarized the content to GM for his quick reference and review. Followed up on projects and reported the progress status to GM. ● Shopping Mall Lease Management: Prepared and translated various lease agreements and side letters to the team and tenants. Managed the introduction procedure for new shopping centre tenants. Kept leasing logs for managers’ reference. Provided logistic and administrative support to Centre Retail Team ● Project Management & Coordination: Planned and held annual tenant recognition ceremony and managed the event budget as well. Coordinated cross-department projects to ensure they were completed before deadlines. Conducted analysis reports for managers’ review; Conducted and analyzed shopping centre traffic survey and various reports for the team. 收回