May 2010 - Present
.Responsible for managing QMS Quality Management System .
.Lead D.C.C team to compile all quality documentation.
.Lead the team to resolve all quality issues, including incoming inspections,
Customer returns and defects in production.
.Lead improvement projects, surveys, and troubleshooting of OEM products.
.Support production engineering team.
Achievements
1. Incoming quality control. 2018 LRR Goal : 1500ppm/Actual : 1378.8ppm
2. Minimized customer complaints. 2018 Goal : 10/Actual : 7
3. Led the Improvement projects - - Improved the measurement deviation for the thickness of solder paste on the PAD.
Goal : GRR 30%/Actual : 20.57%
- Increased the efficiency of packing station by 10% Actual : 37.6%
4. Supplier management. The parts of PCB, PCBA, Power, Case, Cable and System assembling
5. Customer complains management. The most compensation I strived was around 60 thousand USD in 2018
6. ISO quality system maintenance. Passed the renew verification of ISO 9001 : 2015 and ISO 14001 : 2015
7. Implemented equipment calibration base on the annual plan. Completion : 100% in
2018