Managed and developed a team of 40 research professionals in 5 cities to produce and maintain the global standard in M&A and Financial Sponsor transactional data for investment banks, with proven track record in recruiting, training, retaining and motivating talent to deliver exceptional results.
• Designed and executed a departmental restructuring program following an acquisition: relocated 17 research positions across the globe in 3½ months with negligible service disruption.
• Redesigned and implemented departmental career frameworks, competency models, and modular on-boarding, training, and development programs across various job bands.
• Introduced new team-wide value-added objectives and meaningful KPIs, improving client satisfaction (Data Quality NPS increased from 0 to 19), and reducing unmanaged attrition by half.
• Designed and facilitated a multi-year, multi-level, in-house M&A Academy program, boosting market knowledge, client awareness, and financial acumen for 200+ employees across functions.
• Provided targeted coaching to new managers and leaders on recruiting, training, strategic thinking, asserting influence, delegation, presentation, time management, prioritization, and ownership.
Identified and mentored emerging talent for career progression, promotion, and succession.
• Engaged M&A bankers regularly to understand latest global and regional market trends; adopted new research methodologies and practices to satisfy evolving client needs.
• Supported Dealogic’s public branding via frequent live TV interview appearances, moderating panel discussions, and giving keynote speeches on M&A, Private Equity and Investment Banking.