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潘姿佑
教育訓練專員 @ 安碁學苑股份有限公司
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潘姿佑
教育訓練專員 @ 安碁學苑股份有限公司
目前任職於安碁學苑,擔任教育訓練專員為期近3年,具備系統化流程、跨部門溝通、時程管理、客戶服務、網站管理、美編等能力,以及擁有基礎的資安背景知識。任職期間善於利用數位工具,建置及優化超過80支數位課程影片,且負責線上學習平台的管理及課程建立,開班數超過60門,完訓率高達90%。客戶服務方面,除了製作清晰易懂的教學手冊,並主動追蹤及處理平台問題,順利排除客戶問題,並提升客戶滿意度。 同時,負責官網的維運及banner製作,具備基礎html編輯能力、善用illustrator、canva 等製圖能力,並定期將課程資訊上架至官網,維護官網的穩定與品質。
安碁學苑股份有限公司(安碁資訊)
國立台灣科技大學 National Taiwan University of Science and Technology
Taiwan
Professional Background
Current status
Employed
・
Open to opportunities
Profession
Educational Publisher
・
E-Learning
・
Graphic Design / Illustration
Fields
Job Training
・
Information Services
・
EdTech
Work experience
2-4 years (2-4 years relevant)
Management
None
Skills
Word
PowerPoint
Excel
Photoshop
Illustrator
Premiere
PMA專案助理
html + css + javascript
Canva Design
威力導演
專案管理及執行
客戶服務
溝通協調能力
Languages
English
・
Intermediate
Highest level of education
Master
Job search preferences
Desired job type
Full-time
・
Interested in working remotely
Desired positions
課程企劃/培訓專員/教育相關工作
Desired work locations
Taipei City, Taiwan
Freelance
Non-freelancer
Work Experience
教育訓練專員
安碁學苑股份有限公司(安碁資訊)
・
Full-time
Oct 2021
-
Present
1.負責線上課程之建置與安排,課程進度管理與客戶滿意度管理。 2.負責課程教材管理,彙整與系統化管理。 3.協助進行數位課程之製作與錄製。 4.負責教育訓練平台新功能統計調查、需求彙整與測試。 5.負責教育訓練平台前、後台管理及維運。 6.提供客戶報價、課程執行、驗收與成效追蹤。 7.負責官網課程資訊更新與課程banner製作。
推廣專案執行
多普達國際股份有限公司
Jul 2020
-
Jun 2021
・
1 yr 0 mos
1.彙整分析現場教學經驗,撰寫13篇結合平臺的不同教學模式 2.優化並製作50份讓學生與老師快速上手的操作手冊 3.製作banner並撰寫FB貼文,協助推廣活動規劃與執行 4.定期活動內容更新,與Wordpress系統後台維護 5.熟悉平台功能,並提供有效的解決方案
研究助理
國立台灣科技大學 National Taiwan University of Science and Technology
Jan 2020
-
Jun 2021
・
1 yr 6 mos
1.科技部計畫相關資料之收集與彙整、計畫成果撰寫 2.製作課堂教學簡報、課程的拍攝錄影及協助課程的進行 3.掌握課程進度,解決學生課程疑問
Education
國立台灣科技大學 National Taiwan University of Science and Technology
Master’s Degree
・
數位學習與教育
2019 - 2021
Description
◆擔任教育概論課程助教(學士班課程) ◆擔任數位敘事研究課程助教(碩士班課程) ◆ICEET 2021數位學習與教育科技國際研討會:數位敘事教學結合反思平台對研究生反思表現之影響
淡江大學 Tamkang University
Bachelor’s Degree
・
教育科技
2015 - 2019
Activities and societies
◆擔任畢業展覽之展務幹部:負責活動流程規劃與執行,人協安排 ◆TAECT台灣教育傳播暨科技學會:TAECT媒體競賽學生組第一名 ◆產學合作:與科教館合作製作科學實驗之數位輔助教材