Digital Marketing / Social Media Management / Content Creator / Event Marketing / O2O / Annual Marketing Strategy / Online shop management / Customers Success / Sales Represent
・Achieved the best annual sales performance of 2021 by planning a successful marketing strategy.
・Assisted the onboard orientation, bonding relationship, and improving customers service.
・Bring the Customer Success mindset to level up the guest's experience with the brand.
・Managing and content creation for social media(Facebook, Instagram, Line Business, Google Business, 91App). Building engagement with clients and smoothly conversing with online guests.
‧ Organised event marketing according to season and O2O(online to offline) strategy.