• Digital Marketing Strategy • Content Creation and Marketing • Search Engine Optimization (SEO) • Social Media Management • Email Marketing • Paid Advertising (Facebook Ads, Google Ads) • Analytics and Reporting • Client Relationship Management • Domain, DNS and SSL management

• Managing Team performance • Escalation management • Report generations Managing Vendor • Third party support like ISP and Lease line provider • Managing Team performance SLA and TAT. Generating performance report. Backup management • Call center dialer management • Network administration and server administration • Centos server like - Linux based router • squid proxy server. Weekly audit for data security and integrity. Responsible for Maintenance of Database Backup. VOIP Dialer Support Vmware esxi cloud knowledge • Prepare evaluations of software or hardware, and recommend improvements or upgrades. • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

• Backup and data management of Mysql Database. Managing Vendor • Third-party support like ISP and Lease line provider • Managing Team performance SLA and TAT. Generating performance report. Backup management • Call center dialer management • Management of all server like windows server 2008 • Centos server like - Linux based router • squid proxy server. Weekly audit for data security and integrity. Responsible for Maintenance of Database from Mysqldump. Creating SQL Views • Store Procedures/Queries to meet numerous data analysis requirements from cross-functional teams. SQL server installation • up gradation & periodical patch updates. Creation of objects like Tables • Views • UD Functions & Store procedures. Managing Triggers & indexes. Creation & maintenance of schedulers/scripts for backup & restore (partial & full) • Reports generation. Create and monitor maintenance plans for SQL database.

• Acted as trainer for Database • web servers. Manage networking and servers like Centos email server • squid proxy servers. Provide technical help to client and setting up their network and IT Database backup for mysql server • scheduling task for backup. Managing samba server in Linux as PDC.

• Technical Proficiency • Desktop Support • Server Management • IT Security • Documentation • Communication • Customer Service • Backup and Recovery • Software and Application Support • Hardware Maintenance • User Training • Problem-Solving • Team Collaboration • Adaptability • Time Management • Provide technical support during software installation or configuration. • Demonstrate database technical functionality, such as performance, security and reliability.

• Identify, review, or select vendors or consultants to meet project needs. • Technical Proficiency • Desktop Support • Server Management • IT Security • Documentation • Communication • Customer Service • Backup and Recovery • Software and Application Support • Hardware Maintenance • User Training • Problem-Solving