Avatar of Kevin Liu / Kuang-Hsin Liu.
Kevin Liu / Kuang-Hsin Liu
Cloud Support Engineer
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Kevin Liu / Kuang-Hsin Liu

Cloud Support Engineer
Hello, I'm Kevin, a passionate cybersecurity professional with a foundation in information management from NTUST. Currently, I thrive as a Cloud Support Engineer at Amazon Web Services, where my daily routine involves troubleshooting and delving into intricate problems. ☛ Professional Journey: I hold a dual role as a lecturer in the TDOH community, a dynamic cybersecurity community where I actively contribute to the knowledge exchange and skill development within the field. ☛ Research and Side Projects: During my college years, I delved into cutting-edge research and side projects, including: - Docker Security: Explored vulnerabilities in Docker, with a specific focus on container escape. - Drone Security: Investigated anti-drone skills, encompassing GPS spoofing and WiFi de-authentication attacks. I had the privilege of delivering a speech at the 2019 VXCON, one of the largest cybersecurity conferences in Hong Kong. - RF Security: Executed a Rolljam attack on the remote keyless system of a modern car operating in the 433Mhz frequency band, revealing insights into the security landscape.
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Amazon Web Services Taiwan (AWS)_台灣亞馬遜網路服務有限公司
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國立台灣科技大學
Taiwan

Featured Resume

Uploaded on Mar 31st 2024
Uploaded on Mar 31st 2024

Professional Background

  • Current status
    Employed
    Ready to interview
  • Profession
    Security Engineer
    DevOps / System Admin
    Software Engineer
  • Fields
    Cyber Security
  • Work experience
    1-2 years (1-2 years relevant)
  • Management
    None
  • Skills
    C
    Linux
    Arduino
    NodeMCU
    Git
    Kubernetes/Docker
    AWS
    CI/CD
    5G RAN
  • Languages
    English
    Professional
    Chinese
    Native or Bilingual
    German
    Beginner
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    DevOps Engineer, Site Reliability Engineer
  • Desired work locations
    Taipei, Taiwan
    New Taipei City, Taiwan
  • Freelance
    Non-freelancer

Work Experience

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Cloud Support Engineer

Mar 2023 - Present
• Reduced customer production pains with a service-level agreement (SLA) under an hour by live troubleshooting with customer interview skills and broad of domain-knowledge, resulting in the case resolved rate of 98% • Coordinated with the Software Development Kit (SDK) team with teamwork and communication skills by researching and identifying issues for the SDK team to do bug-fixing the Embedded-C SDK, successfully communicating to AWS IoT Core from customers’ systems, keeping the customer satisfaction. • Analyzed the customer issue of high volume traffic costs from AWS serverless architecture by adopting root cause analysis process and reviewing the solution architecture and configuration of production environment, working with a Solution Architect and billing team to assist the customer in obtaining the refunds and saving finanical losses
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網路工程實習生

Jan 2022 - Mar 2022
3 mos
Kaohsiung City, Taiwan
透過 vSphere 叢集協助架設 5G O-RAN 架構
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計畫學員

Nov 2020 - Jul 2021
9 mos
• 5G Spec research • Deploy base station from 2G to 5G using SDR platform
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軟體研發實習生

Jul 2020 - Nov 2020
5 mos
協助開發藍芽遠端數位鑑識工具

Education

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Master’s Degree
資訊管理, 計量安全學群
2020 - 2022
3.9/4.3 GPA
Description
Publication: "An Extensible Security Analysis Platform for O-RAN xApp" Date: 06, 2022 Author: Kuang Hsin, Liu Language: Traditional Chinese Keyword: 5G, O-RAN , Kubernetes, Image Security, NFV
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Bachelor’s Degree
通訊工程
2016 - 2020
Activities and societies
康輔社 愛動物社 文書長
Description
• Communication System, Communication Mathematic • Signal and System /Analog/Digital Modulation • Operating System/Computer Architecture

Licenses & Certifications

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Amazon Web Services Training and Certification
Expires Apr 2027
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Amazon Web Services Training and Certification
Credential ID: 473095784
Expires Mar 2027
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Amazon Web Services Training and Certification
Expires May 2026
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Amazon Web Services Training and Certification
Expires May 2026
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IEC 62443-2-1 Lead Auditor

TCIC Global Certification Ltd.
Issued Sep 2021
No Expiration Date