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Daniel Rocha
Customer Service Representative
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Daniel Rocha

Customer Service Representative
I consider myself as a multi task professional with sense of responsibility, able to adapt to different environments and work fields. I’m also a team player, self-motivated, organized and capable of working under pressure. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion.
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SIES. Centro Especial de Empleo.
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Universidad de Sevilla
Sevilla, España

Professional Background

  • Current status
    Employed
  • Profession
    Construction Inspector
    Sanitary Engineer
    Site Manager
  • Fields
  • Work experience
    10-15 years relevant
  • Management
  • Skills
    Microsoft Office
  • Languages
    Portuguese
    Native or Bilingual
    Spanish
    Native or Bilingual
    English
    Professional
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Junior Engineer
  • Desired work locations
    Seville, Spain
  • Freelance

Work Experience

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Quality Assurance Quality Control

Mar 2015 - Present
Seville, Spain
Quality control for Inditex on line stores
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Customer Service Agent

Sitel
Part-time
Mar 2015 - Nov 2018
3 yrs 9 mos
Seville, Spain
Customer Service
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Cleaning & Restoration Technician

Oct 2013 - Apr 2014
7 mos
Brisbane QLD, Australia
Water, fire, mold, biohazard, tile cleaning & sealing, carpet cleaning, carpet repair and structural drying.

Assistant Consultant

Red Ant Group
Contract
Apr 2013 - Oct 2013
7 mos
Brisbane QLD, Australia
Project supporting to the construction, resources, energy and renewables industries.

Client Manager - Automotive Logistics Department

Rodo Cargo, SA
Full-time
Mar 2009 - May 2012
3 yrs 3 mos
Lisbon, Portugal
To prepare and coordinate vehicle transport services – both unitary and large volumes – with clients such as BMW AG, Daimler AG, Toyota Europe, Volkswagen AG, GM Group, as the most representative. To elaborate route studies and prepare tender responses. Searching new business opportunities and liaise with clients and partners.
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Civil Supervisor

Sep 2006 - Feb 2009
2 yrs 6 mos
Lisbon, Portugal
Inspecting structural and finishing works. Quality controlling and quality assurance. Structural and mechanical coordination Safety of works Preparing snag lists and final acceptance of all works.

Civil construction Painter

Pintortével
Part-time
Aug 1995 - Dec 2006
11 yrs 5 mos
2070 Cartaxo, Portugal
Scaffolding for the execution of exterior paints in medium and large buildings. Sanding and Painting of walls, ceilings, metal and wood structures, both in family houses and industrial facilities.

Education

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Engineer’s Degree
Water Enginnering
2015 - 2016
Non-Degree Program (e.g. Coursera certificate)
English language
2013 - 2014
Description
English Proficiency IV
Non-Degree Program (e.g. Coursera certificate)
Work Health and Safety (WHS)
2013 - 2013
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Engineer’s Degree
Hydrogeology, Geology, Hydraulics
2000 - 2006
Description
Principal subjects covered: Hydraulics I and II; Water Management; Hydraulic Structures; Applied Geophysics; Analysis and Treatment of Water wastes; Planning and Management of Water Resources; Projects and Methods of Well construction; Hydro mineral, Hydro energetic and Geothermic Resources; Structural Geology; Engineering Geology; Technical Design; Chemistry. Final Thesis: “Ionizing Radiation Study in Public Supplying Ground Waters of Cartaxo’s Region” – Curricular Traineeship in Cartaxo’s Town Council.
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Non-Degree Program (e.g. Coursera certificate)
Hydrogeology
2004 - 2004