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Greater New Orleans Area 1. Researching, identifying, and pre-qualifying new leads to manage and maintain a pipeline of interested, new prospects. 2. Leveraging CRM tools and applications to prospect into specific verticals. 3. Scheduling quality appointments and meetings for inside sales team. 4. Helping to orchestrate discussions with execs revolving their business needs as well as identifying and developing efficient and effective methods of satisfying those needs. Reputation.com

Reputation.com is headquartered in the Silicon Valley and is recognized as the pioneer of online reputation management. We assist individuals and businesses by giving them the ability to control their privacy and reputation online. Consistently exceeded monthly, quarterly, and yearly quotas Rapid promotions from RA level I-IV in the first year of employment 1. Managed, developed, and maintained a portfolio of 500+ accounts representing approximately $1.5M. . Both individuals and businesses who wish to establish, improve, or manage their online presence . Assisted client's with the onboarding process, which includes understanding the client's objectives, collecting client information, and ensuring that fulfillment teams have sufficient materials to achieve the client's objectives. . Effectively communicated with the Publishing and Editorial, Product Management, and Advanced Client Solutions teams to ensure the client's needs are met and to identify new opportunities. 2. Managed existing accounts in a proactive and organized manner to ensure client'satisfaction and retention throughout the year . Served as the primary point of contact between client's and the company . Received queue calls and assisted current and new customers with their accounts . Made an average of 40+ calls per day and 800+ calls per month. . Provided technical/functional support, advice, and online reputation best practices to customers and prospective client's. . In real time, accurately tracked and recorded customer communications and experience in Salesforce. 3. Worked with and educated the current client base on updated features and benefit's of our online reputation management services in order to up-sell, cross sell, and renew services. . Sell packages ranging from $99 to $15, 000 4. Brought in an average of 65k a month in revenue 5. Motivated and managed a team of 4 Reputation Advisors to ensure everyone meets our monthly goals and quotas

. Increased core revenue by implementing a mailing database that brought in new client's . Provided excellent customer service while handling cash transactions with accuracy University of the Pacific

. Responsible for supporting regional Income Development/Special Events team . Coordinated event logistics - including follow up with vendors, sponsors, and key volunteer leaders

. Worked directly with students to encourage and enhance literacy . Encouraged educational activities among mentor pairs through feedback and open dialogue . Assigned volunteers to child participants based on skills and personalities . Input data about participants and mentors into spreadsheets weekly . Reorganized the Book Buddy Library by alphabetical order

. Coordinated programs that empowered and improved the spiritual conditions of young people . Strengthened the foundations of community through youth development, healthy living, and social responsibility

. Developed a sense of unity among residents through programs, involvement, and developing relationships among residents . Assessed residents' interests and needs, and planned and implemented programming activities and events in accordance to those needs