Responsible :
maintain based IT infrastructue including server and networking as a first line support the bussines
- Problem solving IT matters and IT problems (remote Desktop)
- Preparation and setting laptop/ desktop for all user
- To manage and monitoring user account in domain server
- Problem solving for user related to IT, email, networking connection LAN/ Wifi, Hardware and program application
- To accommodate all request by IT request
- To manage and monitoring user account in domain server
- Supporting user needed for teleconference CISCO confrence call
- Application installed of Desktop/laptop (Windows (XP,Vista ,7), SAP
- Arranging and monitoring connected configuration of internet modem
- Handling virus from networking system
- Handling problem networking Level 1 (laptop and dekstop ) and Level 2 (switch Cisco, juniper)
- Deployed, Create and Restore OS Image with (Norton Ghost, Hiren, Ultra ISO).
- Handling User over 1200 jakarta, Anyer and Merak
- Maintenance and configuration, repair and control of email (Microsoft Outlook 2010), Setting Printer
- Manage User account IT ticketing (NOCi) for compalining IT problem