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Dayana Delbany
Hospitality
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Dayana Delbany

Hospitality
I’m bilingual, ambitious, and very active person. I have been in the work fields for 20 years now. I have an urging sense to achieve my goals and fulfill my duties. I’m also faithful, flexible in timing and always up to challenges & any sudden incidents. Eventually, I seek a respective job that gives right to my experience with a suitable income.
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Lozana _women's wear_
Lebanese University
Lebanon

Professional Background

  • Current status
    Employed
  • Profession
    Restaurant Management
    HR Manager
    Customer Service Manager
  • Fields
  • Work experience
    10-15 years relevant
  • Management
  • Skills
    Time Management
    Project Management
    Communication
    Microsoft Office
    Excel
    Word
  • Languages
    Arabic
    Native or Bilingual
    English
    Professional
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Not interested in working remotely
  • Desired positions
    Administration Staff and Customer Service
  • Desired work locations
  • Freelance

Work Experience

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Co-owner & General Manager

Jan 2021 - Aug 2023
2 yrs 8 mos
Bourj Hammoud, Lebanon
Lozana was a trendy fashion store that also has unique statement designs made exclusively for the brand itself. I was the Co-owner and the General Manager of the store. My responsibilities -besides the management duties including stock manager- was also designing the brand logo and slogan i also designed all the unique statement pieces and made sure it was well executed and up to standards. I was also responsible for recruiting and training staff.
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HR Manager & Reception Manger

Astra Hotel
Full-time
Feb 2019 - Dec 2020
1 yr 11 mos
Beirut, Lebanon
As a hotel HR manager i was responsible for recruiting all the hotel staff from receptionists to housekeepers, my duties also included training and managing the staff. I was also in charge of contracting and negotiating third parties reservation companies. I was also receiving, editing and applying the reservations through the third parties or directly to the hotel. I also redesigned the hotel's business cards.
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General Manager

Jun 2017 - Dec 2018
1 yr 7 mos
Beirut, Lebanon
Pescado Mina was a Lebanese fresh sea food restaurant. I was the first person recruited for the restaurant. I was in charge of hiring an executive chef, formulating the whole menu with him, manage the cost control, admit the item prices and also designing the main menu, take away menu and the business cards. As a general manager i was responsible for recruiting, managing and training all the floor, bar and kitchen staff. I was also in charge of contracting and negotiating the suitable suppliers for the restaurant specially the fishermen. I was also receiving, overseeing and applying the reservations daily.
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Floor manager, Barmaid, Co-chef

Jul 2016 - May 2017
11 mos
Beirut, Lebanon
A cozy indoor & outdoor brewery, pub and eatery. I attended the floor, managing the staff and waiting myself if needed, I was also in charge of explaining the many brews we made at home from the method, ingredients and taste. I was also bartending regularly and inventing house and specialty cocktails and also purchase and stock managing. At the kitchen I was in charge of purchasing and overseeing the food prep and execution and coming up with signature plates for special events and private reservations.
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Supervisor, Waitress, Barmaid, Barista, Chef, Reservation coordinator

Feb 2015 - Jul 2016
1 yr 6 mos
Beirut, Lebanon
Salon Beyrouth is a fine dining, whiskey bar and live jazz restaurant. Started as a waitress, promoted to supervisor within months. I bar tendered when needed and still attend tables and I also worked as a chef at the kitchen. During the day I was responsible for taking reservations of the night shifts, manage and organize the seating, I was also in charge of the restaurant aesthetics all accompanied with barista, bartending and attending to guests. During the night I was seating people, waitering and attending the tables of the whole live jazz section. And Every Sunday I was responsible for the open brunch event from reservations, coordination, setting the open buffet, and attending the kitchen prep for the brunch.
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Owner and Manager

Dec 2012 - Dec 2015
3 yrs 1 mo
Beirut, Lebanon
Houdou' Nisbi (relative calmness) was a cozy friendly lounge bar. I was the owner and the manger and the PR of the pub. I created the concept, the food and beverage menu from the ingredients, items to the design of the menu. It was my first baby project in which I held for three beautiful years.
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Floor manager, Bar manager, Catering.

Jan 2012 - Dec 2012
1 yr 0 mos
Beirut, Lebanon
I was responsible for the floor, bar and food catering of the pub. My duties also included store management, managing reservations and walk ins and seating and attending to guests.
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General Manger, Waitress, Barmaid, Barista, Chef, Event coordinator

Mar 2008 - Jan 2012
3 yrs 11 mos
Beirut, Lebanon
Reservoir Beirut is a deli, restaurant and pub. Started as a waitress, promoted to supervisor then general manager within months. I bar tendered when needed and still attend tables and I also worked as a chef at the kitchen, I also created signature plates and drinks for the restaurant. I was also responsible for staff training, and recruiting. I booked the events took the reservations and managed the floor. I was also the cost control and store manager.

Floor manger, Waitress & Barmaid

Dec 2006 - Jan 2008
1 yr 2 mos
Beirut, Lebanon

Barista, Waitress

Mar 2002 - Jun 2006
4 yrs 4 mos
Beirut, Lebanon

Security Gaurd

Jan 2000 - Jan 2002
2 yrs 1 mo
Beirut, Lebanon
Mainly i worked as an interior security for high end hotels.

Education

Bachelor’s Degree
English Literature
2000 - 2004
High School Diploma
Philosophy
1997 - 1999