Window server administration (window2008&2012R2). Managing ADDS: create new users, password, password policies, etc. Provide remote support all users (Team viewers, remote access and Skype business). Installation and troubleshooting of network and shared printers. Time to time update the asset inventories. Time to time logical of servicing of printer and scanners. TCP/IP network troubleshooting Create daily basis report, ensure call solved with in SLA Technical sound with administration, management, support& services skills i.e... IT infrastructure, Year Degree Worked On Modules/SDKs Client and Server environment, networking, application, system engineer & Security Managing user account and giving share & security level permissions. Installation and Configurations of AD, DNS, DHCP, WD Son Window Server2012R2. Installation of AD, Disk Quotas, Backup and Restore. Configure access to shared folders, Manage shared folder permissions, Configure file system permissions, Owner ship And folders. Create virtual machines for test environment using VMware. Responsible for troubling shooting internet issues. Responsible for sharing the network printers. Handling VIP cases, retention and NTRA complaints with full troubleshooting of The technical problems for the ADSL service, Email and web hosting problems with the Highest quality standards. Handle international VC for VIP users. Follow-up with customers inquires to maintain the highest level of satisfaction. Coordinate with Vendors for Hardware related issues in desktop, laptop, Server, Broad band issues. Handling Antivirus related issues virus Issue, definition update, installation of antivirus etc. Mange & troubleshoot network (LAN or Wi-Fi) related issue. Configuring Bio metric machines and configure ICARD and troubleshooting of projector. Configure and troubleshoot email related issue of MS outlook. Coordinate and manager relationships with vendors that provide hardware, network and other Support. Knowledge and work close with service desk &ticketing software tools like BMC Remedy.