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Dicky Setiawan
IT Infrastructure Support
I love doing IT and I love helping people on IT subject.
PT Ungaran Sari Garments
SMK Negeri 7 Semarang
Salatiga, Central Java, Indonesia
Professional Background
- Current statusEmployed・Open to opportunities
- ProfessionSystem, Network Administrator
- FieldsSoftware・Hardware・Computer Networking
- Work experience6-10 years (6-10 years relevant)
- ManagementI've had experience in managing 10-15 people
- Skills
- LanguagesIndonesian・Native or BilingualEnglish・Beginner
- Highest level of educationHigh school
Job search preferences
- Desired job typeFull-time・Interested in working remotely
- Desired positionsIT Support / IT Helpdesk
- Desired work locationsSalatiga City, Central Java, Indonesia
- FreelanceNon-freelancer
Work Experience
IT Infrastructure Support
I am currently working as an IT Infrastructure support. My job description including, but not limited to : monitor network activities and uptime, monitor server activities and uptime, documentation of network and server devices, performing timely backup of user data, and so on. As of right now I am very excited to learn more about network and server infrastructure because it challenged me to study and practice more.
IT Helpdesk / IT Service Desk
Ungaran, Ungaran Timur, Semarang Regency, Central Java, Indonesia
I also used to work as an IT Helpdesk / IT Service Desk at PT. Ungaran Sari Garments. My daily activities include customer ticket handling, managing IT team daily activities, telephone handling, team performance reporting, IT service desk reporting, and many more.
I love doing this helpdesk stuff because this field is my ikigai (I love doing it, it is what the people usually needs, I can get paid doing it, and I am pretty good at).
IT Production Support
Ungaran, Ungaran Timur, Semarang Regency, Central Java, Indonesia
After I did extensive work as an IT Support, I was interested to join IT Production Team that mostly works on production devices. Some of those devices are thermal printer of several manufacturer (Honeywell, Avery Dennison, SATO, Zebra), handheld scanner, cradle scanner, digital measurement devices, and so on. These devices require extreme accuracy to make sure minimal to zero miscalculation on production side that can lead to charges from factory buyer.
IT Support
Ungaran, Ungaran Timur, Semarang Regency, Central Java, Indonesia
I started join PT Ungaran Sari Garments as an IT Support with my experience from my internship. I did troubleshooting, maintenance, and repair several aspects : computer hardware, computer software, laptop, telephone system, video conferencing software, attendance machine system, CCTV, LAN network, Wifi network, and so on.
IT Support Intern
Semarang Regency, Central Java, Indonesia
I have experience at PT PLN Central Java Distribution as an IT Support intern for about 6 month. In this company I started to do IT support stuff and started to learn about various IT field such as hardware, software, networking, etc.
Education
High School Diploma
・
Teknik Komputer dan JaringanActivities and societies
Paskibra, Nationalist Club
Description
* At the start of my high school year (first year) I joined Paskibra to train my teamwork, coordination, and communication skill. It was fun but at the end of first year I left it because the mandatory training is very taxing.
* At second year I joined Nationalist club to further enhance my teamwork, coordination, and communication skill. It's also a way to increase my ability to learn because of the amount of subjects it covers (Pancasila, UUD 1945, NKRI dan Bhineka Tunggal Ika).
Licenses & Certifications
Cisco Certified Network Associate
Cisco