• Built Analytical Product for cardio vascular disease detection for respiratory care system. Deployed the flow: Data Ingestion > Data Validation > Exploratory Data Analysis > Analytical Data Set Creation > Statistical Model Refresh > Model Evaluation & Prediction > Optimization • Building multiclass classification models with Random Forest, SVM & Decision Tree to detect quality of MRI, CT scan machines. • Use Linear regression to predict the sales figures across various healthcare devices. • Creating visualization through Matplotlib, Seaborn. • Making interactive dashboards with Tableau, Qlik for different set of stakeholders. • Prepared & deployed the models as UI where anyone can plug and play with any of the algorithms and can deploy to see the Accuracy. • Skills/Libraries Used : Python, Machine Learning Models - Random Forest, Decision Tree, SVM, Time Series Forecasting, Classification Models, Scikit learn, Matplotlib, Seaborn, Tableau, Qlik.

• Built models by Logistic Regression, Random Forest, Decision Tree to predict customer retention for a telecom client. • Used Linear Regression model to predict the sales of various connection packages. • Made clustering techniques to find the group / segment of customers for unstructured datasets. • Data analysis through data visualization, dashboard & reporting using Qlikview, Qliksense, Excel, Tableau, SQL from various sources like RDBMS, Excel, Flat file, SAP, etc. • KPI creation, Reports of POs / Vendors / Products/ Asset Data based on various measurements by Tableau, SQL, Qlikview and Qliksense. • Transform business feature into solutions with advanced visualization techniques to help with data-driven decision-making and management reporting. • Modernized data streamlining processes, resulting redundancy reduction. • Complete understanding of ETL (Extract, Transform and Load) and Data modelling, NF using Tableau Prep, SSIS. • Writing SQL queries to various stages of data and to integrate with BI tools. • Data Representation / Forecast in various forms from different sources and their automation and Complete data analysis with KPI, dashboard and send report to stakeholders for self-serve reporting by building robust domain and logical models which resulted 96% accuracy in forecasting. • Worked in Product & IT Service analytics. • Following & practicing scrum principle strictly on every delivery. • Frequent meeting with client and operation team for continuous requirement, business criticality and further improvements. • Lead RCA Analyst and send report to stakeholders • Automation of manual efforts through VBA. • Ability to handle multiple tasks and adapt to a constantly changing environment • Work in an extremely Agile environment with continuous user interaction Skills/Libraries Used: Python, Machine Learning Models - Random Forest, Decision Tree, Logistic Regression, Linear Regression, Scikit learn, Matplotlib, Seaborn, Tableau, Qlik, SQL, SSIS, Tableau Prep

Implementing a ITSM tool site by site Practicing ITIL V3 and implementing Service operation Incident, Request, Problem module, Service Transition and Design Change, SACM Asset, Kbase, Supplier Module individually in ITSM tool Managed a team of 5 for implementation project in different accounts. Setting and configuring SQL server, instances and their administrative models. Automation of Data Import & package deployment with SSIS Created SQL triggers, scripts, jobs, planned and performed database backup and restore procedures Created and migrated databases, and implemented Admin and End user and Support Staff modules Creating SQL database to include objects and users, managing access and providing integrity constraints High Availability and Disaster Recovery Management Mirroring, Replication, Always On, Log Shipping Performance Monitoring and Indexing Clustered, Non Clustered Managing complete IT Operation with 100% compliance Incident Management, Request Fulfillment, Problem Management and Transition Change Management, SACM in ServiceNow Direct client handling and attending all CR and new changes meeting for a smooth and prior deliverable Conjuring Single Sign On Feature

• Identified, analysed, and resolved service failures (incidents)/requests related to IT assets. • Handled a team of 10 for IT operation. • Configured and fixed issues related to Lotus Notes Email Client • Maintaining IT Operation as per ITIL V3 practice • Writing (DDL, DML) queries, job, Maintenance plans in SQL server • Configured network printers • Provided users with operating systems, applications, and updates using System Center Configuration Manager (SCCM), and deployed antivirus updates • Managed the SLAs agreed upon to ensure data security • Setup Wi-Fi and video conference