Field engineering & customer service, major in Docsis 3.0 cable modem and Wireless AP. 1. Handling the Tech issues from customer. 2. Engineering project management and software release roadmap scheduling. 3. Coordinating and participating product development and activities. 4. Supporting & assisting project on-site debugging & lab testing.

Customer service engineer, major in xDSL CPE products. 1. Handling the Tech issues from customer. 2. Conducting product related documents, Solution & Marketing base documents. 3. Conducting the training & education materials. Delivering external training & education. 4. Supporting Sales & regular marketing events. 5. Coordinating and participating product development and activities. 6. Supporting & assisting project on-site debugging & lab testing.