Sep 2019 - Present
As a full time floor leader and store trainer, I prepare my team of sales ambassadors with the product knowledge and confidence to "Do It With Heart" and provide personalized shopping experiences to each of our customers.
On a daily basis, this position includes product and operations training for my team, opening and closing till procedures/cash handling, stock room organization, visual merchandising of the sales floor, new sales ambassador recruitment and team onboarding.
2020-2021 experience highlights include:
-Recruiting, interviewing and assisting with hiring during the Covid-19 pandemic.
-Overseeing daily safe sanitization procedures and employee health checks
-Structuring the sales floor for social distancing and safe shopping experiences for customers and team members
-Contactless product demonstrations