Avatar of Erick Danial Mannuntungi.
Erick Danial Mannuntungi
TALENT READY - IT Infrastructure & Project Specialist | Strategic IT Specialist | Project Optimization Expert | Server Management | Policies & Procedures | IT Infrastructure Enhancement | Email Troubleshooting
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Erick Danial Mannuntungi

TALENT READY - IT Infrastructure & Project Specialist | Strategic IT Specialist | Project Optimization Expert | Server Management | Policies & Procedures | IT Infrastructure Enhancement | Email Troubleshooting
As an IT Infrastructure & Project Supervisor, I have over 12 years of experience in planning, acquiring, installing, and maintaining IT systems and networks across a large retail organization. I have successfully led and managed multiple IT projects, from risk analysis and budgeting to quality control and reporting, ensuring timely and efficient delivery of business value and customer satisfaction. I have a strong background in server administration, IT security, and technical support, with certifications in Windows Server 2012 / 2016 / 2019, VMWare VSPhere, Linux System Administrator and Web Hosting. I have implemented tools and protocols to secure and optimize the IT infrastructure, as well as streamlined and updated existing systems and applications. I have also supervised and developed IT teams, creating and enforcing policies and procedures, and providing guidance and troubleshooting. I am passionate about leveraging IT solutions to support business growth and innovation.
Career Break
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BINUS University
Bekasi, Kota Bekasi, Jawa Barat, Indonesia

Featured Portfolio

Featured Resume

Uploaded on Mar 5th 2024
Uploaded on Mar 5th 2024

Professional Background

  • Current status
    Employed
    Open to opportunities
  • Profession
    System, Network Administrator
    Technical Support
    Other
  • Fields
    Internet of Things (IoT)
    Computer Networking
    Internet
  • Work experience
    10-15 years (10-15 years relevant)
  • Management
    I've had experience in managing 5-10 people
  • Skills
    Email Management
    IT Support
    Management & Leadership
    Organizational Skills
    Email Security
    IT Infrastructure Management
    Planning & Design
    Server Administration
    Computer Trobleshooting
    Network Management & Security
    Help Desk & Technical Support
    Problem Solving Skills
    Internet Information Service (IIS)
    WHM & Cpanel Management
  • Languages
    English
    Fluent
    Indonesian
    Professional
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    IT Infrastructure Manager, IT Support Manager
  • Desired work locations
    Jakarta, Indonesia
    Bekasi, West Java, Indonesia
  • Freelance
    Part-time freelancer

Work Experience

Professional development

Feb 2024 - Present
Bekasi, West Java, Indonesia
• Installation, configuration, Implementation of Windows Server 2016 / 2019 (DNS, DHCP, AD, WSUS), • Installation, configuration, Implementation of VMWare VSphere (Vsphere Client, ESXi Management, VCenter Server, Haight Availability, Distributed Resource Scheduler, Import / Export OVF Template, Deploy Import / Export OVF Template, Installation Linux Server / Windows Server), • Linux System Administrator (Ubuntu Server Installation, Linux Fundamentals, Network Settings & Package Management, Remote Access & FTP, Task Scheduler & Linux Dashboard, DNS Server, Web Server, Database Server, File Sharing Server, Proxy Service, Mail Service – Zimbra Mail) • Linkedin Learning (Pratical Cyber Security for IT Pro, Planning Multicloud Solution, Introduction to Cloud Computer for IT Pro, Build your Cloud Computing Skills) • Coding Studio (Fundamental Penetration Testing, Fundamental Cyber Security, Fundamental Command Linux) • MikroTik Certified Routing Engineer (MTCRE) • Coursera (Ethical Hacking Essential, Kali Linux, Windows Server Management and Security, Linux Server Management and Security, Google Cybersecurity, Google IT Support Professional, Security Infrastructure Management, Understanding ISO Security Standard for your Organization) • Security Blue Team (Introduction to Darkweb Operations) • AWS Training & Certification - AWS Cloud Practitioner Essentials
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IT Infrastructure Project HO & Retail Supervisor

Apr 2023 - Jan 2024
10 mos
Jl. Kemang Selatan ID No.2 4, RT.5/RW.2, Bangka, Kec. Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12730, Indonesia
• Analyze project information to identify risks and issues, • Periodicly create project reports to be given to all management for decision making, • Monitor, review, and control project and create progress project report, • Coordinate with management to solve project issues and analyze the solutions provided by management, • Making recaps and reporting Project Status, • Lead project team and manage the project to ensure success of project, • Maintain the quality of project delivery in accordance with the business value, • Maintain efficient resource utilization
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IT Infrastructure Supervisor

Sep 2016 - Mar 2023
6 yrs 7 mos
Jl. Tanah Abang II No.72, Petojo Sel., Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10160, Indonesia
• Plan, acquire, and coordinate installation and remote hardware and software across the organization’s network. • Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software. • Create & implement policies & procedures (IT Policy & IT Security), • Guide, supervise & develop IT teams in optimizing IT systems, • Responsible for Infrastructure, functional & preparing work plans & budgeting IT Dept. • Review, monitor & evaluate evaluation systems, reporting according to business processes and targets, • Implemented tools and protocols to ensure that the IT infrastructure was secure and running efficiently. • Delivered high quality technical training to staff to ensure they were able to effectively use the IT infrastructure. • Ensured that all deployments and implementations of IT infrastructures were successful and in time for target deadlines. • Proactively monitored the IT infrastructure for threats and initiated the necessary steps to mitigate them. • Developed and implemented policies and procedures to ensure the smooth running of the IT infrastructure.
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IT Officer

Dec 2011 - Sep 2016
4 yrs 10 mos
Gading Auto Center 20-21 3A Floor Selatan, JL. Boulevard Bukit Gading Raya, Jakarta, 14240, RT.10/RW.11, East Kelapa Gading, Kelapa Gading, North Jakarta City, Jakarta 14240, Indonesia
• Streamlined existing IT infrastructure by replacing outdated hardware and installing new applications. • Built new systems, configurations, and networks to support business operations. • Secured and maintained user accounts, managing access to protected systems. • Conducted preventative maintenance of IT infrastructure to reduce outages and increase efficiency. • Investigated and identified root causes of malfunctions in order to successfully troubleshoot IT infrastructure related issues. • Helps Users when experiencing problems associated with IT (Hardware, Software) • Perform troubleshooting Internet and Computers / Laptops • Perform troubleshooting software (POS System, Microsoft Office, Windows OS, etc.) • Setting up a new email user for employees • Setting up email using HMail Server applications • Setting up email using application Interworx • Installing the Operating System Windows 7, Windows 8, Windows XP • Setting and Maintenance Mikrotik (Queue Bandwidth, DNS, DHCP Server, etc.) • Setting Wifi Access Point • Setting Email Client - Server • Application Installation & Troubleshooting Software / Hardware • Backup Server (Email, POS, FTP, etc.) • Familiar with Finger Printer (Magic plus, Time Attendance etc,) • Familiar with Openfire, Spark, Jabber

Freelance Web Designer

Jan 2010 - Dec 2011
2 yrs 0 mos
Bekasi, West Java, Indonesia
• Developed a visually dynamic, easy to use website that increased customer engagement by 30%. • Created a visually appealing website design, which included the use of innovative interactivity features. • Used HTML, CSS, and JavaScript to design and implement efficient user experiences. • Developed visually creative designs that focused on features from customer feedback. • Adjusted designs to meet cross-browser compatibility standards for mobile and desktop devices.

Admin, Tech. Support, Web

Jul 2009 - Sep 2010
1 yr 3 mos
Pondok Gede, Bekasi, West Java, Indonesia
• Coordinated web-based technical support for a variety of applications. • Monitored web analytics to ensure optimal performance of hosted websites. • Implemented automation processes to streamline administrative processes. • Designed and implemented a secure network environment for company data. • Developed processes for the efficient management of web content. • Creating Cooperation MOU • Create RPP, Syllabus for Teachers and Schools • Create reports • Correspondence with school teachers and teachers via phone and email • Create and schedule a meeting • Update website www.lbmsino.com

Tech. Support / Operator

Oct 2007 - Aug 2008
11 mos
Tambun Selatan, Bekasi Regency, West Java, Indonesia
• Providing technical support to customers regarding hardware, software, and system configurations. • Installing and configuring software and hardware systems. • Monitoring system efficiency and making optimizations as needed. • Helps Users if it can not access Internet • Helps Users when experiencing problems associated with IT (Hardware, Software) • Perform troubleshooting Internet and Computers / Laptops • Installing the Operating System Windows 7, Windows 8, Windows XP • Application Installation & Troubleshooting Software / Hardware File Sharing,
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Gadgets & Website Technical Support

Aug 2006 - Oct 2007
1 yr 3 mos
Jl. Mangga Dua Raya, Daerah Khusus Ibukota Jakarta, Indonesia
• Serve customers • Explain Customers on the specifications of the goods to be purchased • Installing and Setting mobile phones such as PDA, Palm • Setting GPS • Update www.tokopda.com website for prices and promo

Education

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Bachelor’s Degree
Computer Science
2001 - 2005

Licenses & Certifications

Codio
Issued Mar 2024
No Expiration Date
Codio
Issued Mar 2024
No Expiration Date
AWS Training and Certification
Issued Mar 2024
No Expiration Date
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Google
Credential ID: D7TNJCP497RK
Issued Mar 2024
No Expiration Date
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Security Blue Team
Issued Mar 2024
No Expiration Date
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Board Infinity
Credential ID: TFKDYY2M8ABY
Issued Mar 2024
No Expiration Date
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University of Colorado
Credential ID: WQTF3WZLDTHQ
Issued Mar 2024
No Expiration Date
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University of Colorado
Credential ID: 5CUB5WT2PTT9
Issued Mar 2024
No Expiration Date
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EC-Council
Credential ID: VGSUGZHTWVFY
Issued Mar 2024
No Expiration Date
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MikroTik
Credential ID: 2403RE2742
Expires Mar 2027
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Coding Studio
Credential ID: 77EBB32980-77EB95189D-77DFC7DB83
Issued Mar 2024
No Expiration Date
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Coding Studio
Credential ID: 77EBB32980-77EB95DC51-77DFC7DB83
Issued Mar 2024
No Expiration Date
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Coding Studio
Credential ID: 77EBB32980-77FD487FB1-77DFC7DB83
Issued Mar 2024
No Expiration Date
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LinkedIn Learning
Issued Mar 2024
No Expiration Date
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LinkedIn Learning
Issued Mar 2024
No Expiration Date
IDN Networkers (IDN.ID)
Credential ID: CERT20240210361
Issued Mar 2024
No Expiration Date
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LinkedIn Learning
Issued Mar 2024
No Expiration Date
Logo of the organization.
LinkedIn Learning
Issued Mar 2024
No Expiration Date
IDN Networkers (IDN.ID)
Credential ID: CERT20240210333
Issued Feb 2024
No Expiration Date
IDN Networkers (IDN.ID)
Credential ID: CERT20240210365
Issued Feb 2024
No Expiration Date
Mitra Talenta
Issued Sep 2022
No Expiration Date
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Dale Carnegie
Issued Jul 2022
No Expiration Date
Mitra Talenta
Issued Jul 2022
No Expiration Date
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PT Central Mega Kencana
Issued Apr 2022
No Expiration Date
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MikroTik
Credential ID: 2009NA2025
Expires Sep 2023
PT. Excellent Infotama Kreasindo
Credential ID: 1772/III/2019
Issued Mar 2019
No Expiration Date

High Impact Manager

Andrias Harefa
Credential ID: 0893/SERTIFIKAT/15969/1117
Issued Nov 2017
No Expiration Date