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Avatar of Érika Beckers.
Érika Beckers
Customer service
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Érika Beckers

Customer service
I'm a 24-year-old Brazilian elementary school teacher who has experience with teaching as well as customer service support.
Logo of the organization.
Microsoft
Universidade Santo Amaro
Lisbon, Portugal

Professional Background

  • Current status
    Employed
  • Profession
    Elementary / Middle / High School Teacher
    ・
    Community / Social Media
  • Fields
    Education
  • Work experience
    1-2 years (1-2 years relevant)
  • Management
    None
  • Skills
    Good Communication and Interpersonal Skills
    Flexibility
    Empathetic
  • Languages
    Portuguese
    ・
    Native or Bilingual
    English
    ・
    Fluent
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Part-time
    ・
    Remote Only
  • Desired positions
    Customer Service Agent
  • Desired work locations
    Lisbon, Portugal
  • Freelance
    Part-time freelancer

Work Experience

Logo of the organization.

Customer service agent

Microsoft
Oct 2021 - Present
Lisbon, Portugal
Solving billing related issues for the Brazilian, American and Canadian business market.

Education

Universidade Santo Amaro

Bachelor’s Degree
・
Elementary education
2017 - 2019

Licenses & Certifications

Deep Learning through Transformative Pedagogy

The University of Queensland
Issued Mar 2019
・
No Expiration Date

Understanding Classroom Interaction

University of Pennsylvania
Issued Dec 2017
・
No Expiration Date

Introduction to Family Engagement in Education

Harvard University
Issued Dec 2017
・
No Expiration Date