Accountable for collecting the maximum amount of overdue funds from debtors. Reduced the total number of outstanding accounts by consistently pursuing debtors and reclaiming owed funds. Notify or locate the tenant and attempt to secure payment, using postal service, telephone, or visit Interviewed customers to determine reasons for delinquency, source of income, and next pay date to build solutions for financial issues. Showed tact and diplomacy when communicating with customers and resolving conflicts. Assessed client needs and investigated different courses of action. Analyzed financial risk of collection plans and determined the optimum approach to recover funds. Achieved debt collection targets in line with agreed deadlines. Receive payment and post amount paid to the client account, and create weekly and monthly reports Prepare and distribute bills, invoices, and client statements for the overdue fund.