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Felix Lu
Cloud Service Provider - SSD engineer
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Felix Lu

Cloud Service Provider - SSD engineer
A friendly outgoing IT professional with 9 years of hand on experience with hardware circuit design, project management, technical support and customer service.
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Lenovo_台灣聯想環球科技股份有限公司
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國立宜蘭大學National Ilan University
Taiwan

Professional Background

  • Current status
    Employed
  • Profession
    Electronics Engineer
    FAE Engineer
    Project Engineer
  • Fields
    Consumer Electronics
    Hardware
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Word
    PowerPoint
    Excel
    Microsoft Office
    Communication
  • Languages
    Chinese
    Fluent
    English
    Fluent
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
  • Desired work locations
    Taipei City, Taiwan
  • Freelance

Work Experience

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Cloud Service Provider - SSD engineer

Jun 2022 - Present
Taipei City, Taiwan
● Be responsible for SSD sub-system, providing the solution to server system. ● Be familiar with SSD structure, SATA/PCIe protocol, and SSD FW debugging. ● Lead the storage sub-system (SSD and Backplane) design and deliver ● Maintain F/W, driver, Utilities of storage sub-system ● Be responsible for sub-system issuetroubleshooting. ● Leverage OEM vendor resource to provide proper solutions. ● Lead sub-system engineering work, include BOM/EC, manual, Change management
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Senior FAE

Dec 2017 - Apr 2022
4 yrs 5 mos
Taipei City, Taiwan
● Provide technical consulting for SSD,M.2 ,CF cards , Flash DOM ,SD card , USB drive and related application ● Handling customer complaint and failure analysis. ● Hardware and firmware debugging. ● Write technical documents and failure analysis report. ● Compile 8D report and product failure analysis report. ● Provide technical support for customer in development stage. ● Provide training to Sales and FAE of oversea branches. (Japan, Europe, Middle East area and Taiwan)

AE Section Manager

Jul 2015 - Oct 2017
2 yrs 4 mos
Taiwan
● Lead 5 team members to implement failure analysis and determine root cause. ● Interface suppliers and monitor production quality ,production record and make the improvement be done. ● Create and audit 8D report and failure analysis report ● Deal with customer complaint and technical inquiry ● Provide technical support directly and feedback for major customers (Braun, Osram, SEC, LG) ● Support FA improvement process to get certification of IATF 16949 for major customers (BOSCH and Continental)
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FAE

May 2013 - May 2015
2 yrs 1 mo
● In charge of technical support for SSD, CF cards and flash storage modules ● Analyze the failure products and root cause. ● Coordinate with Sales and R&D departments for product development. ● Produce technical documents and reports. ● Provide training to Sales and FAE of oversea branches. (Japan, Germany, UK, and Taiwan) ● Support marketing; trade show and promotion. ● Survey the latest technology and new products of competitor.
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Project PM

Netronix
Full-time
Mar 2011 - Mar 2013
2 yrs 1 mo
● Responsible to program the project management & execution of cross-functional from initiation to completion. ● Develop detailed project plans and evaluate the product specification for customers. ● Survey and key component for POS. ● Monitor the design quality with vendors of motherboard ● Analyze technical problem and provide solution. ● Implement process improvements to reduce development time and cost ● Prepare test report of new product for customers.
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Hardware Design Engineer

Sep 2009 - Sep 2011
2 yrs 1 mo
Taipei City, Taiwan
● Design the circuit of NB motherboard and review PCBA layout. ● Ensure the design quality and comply with the specification. ● Build verification process and test plans. ● Control the NPI schedule. ● Survey AVL component and feasibility assessment

Education

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Bachelor’s Degree
Electrical Engineering
2004 - 2008