1.信用金融客戶評估服務 2.客戶申辦進度追蹤與回報 3.客戶貸款案件授信品質控管 4.維護客戶關係（客戶介紹開發） 5.案件資料及承作條件之評估 6.品牌形象維護及推廣 7.社群媒體客戶疑問解答(客服) 8.電話線上客服疑難回答 9.信貸車貸業績服務目標導向

職務負責: 1.媒體關係、維護及發展(含時事突發性事件採訪報導)。 Media relations, maintenance, and development (including coverage of breaking news events) 2.媒體採訪安排、規劃、品牌露出、受訪種子人員訓練。 Arrangement and planning of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign planning and execution (including community management). 7.外部合作單位洽談、專案執行、行銷資源整合。 Negotiate with external cooperating units, project execution, marketing resources integration. 8.負責主辦公司產學SDGs與USR合作。 Organize SGDs and USR cooperative events.

職務負責: 1.專案時程管理 Project Schedule Management. 2.網站客服(電話/郵件) Online Customer Service. 3.網站操作教育訓練 Education and Training of Website Operation. 4.活動新聞稿撰寫 Writing of Activity Press Release. 5.活動發想規劃與執行 Planning and Implementation of Activity Concept. 6.異業提案與合作 Proposal and Cooperation with Different Industries. 7.合作廠商活動贊助與活動預算控管 Partner Sponsorship and Budget Control of Activities. 8.成果策展主承辦 Curation and Undertaking of Achievement Exhibitions. 9.合約審查與維權 Reviewing Contract and Safeguarding Rights and Interests. 10.規劃公司社會企業責任 Planning Corporate Social Responsibility.

1.大陸阿里巴巴天貓(國際店及旗艦店)品牌雙店鋪客服主管(含合約審查及B2B續約) T-mall reviewed contracts and renewed B2B contracts. 2.代運營商品/品牌教育/代理商會議主持 Manage brand education. 3.中國大陸政府管理相關單位溝通 China business intergovernmental relations and delivery. 4.大陸KOL網紅直播(經紀公司)對接 China KOLs live broadcast cooperation. 5.大陸社群媒體維護(騰訊微信/微博/小紅書-含後台行政作業.品牌認證.廣告關鍵字投放) Tencent (WeChat)/ Weibo/ Xiaohongshu- maintained social media. 6.ERP單據作帳作業(訂單預估/訂單/請購採進/銷貨/寄倉借銷/銷折消退/公關訂銷/應付憑單) ERP-Estimated usage/ Create purchase requisition/ purchase order 7.集團三角貿易管理(子公司及關係企業金流/票務/稅務) Group’s triangular trade management. 8.品牌打假作業(平台申訴/存證信函/律師作業) Combated counterfeit-brand goods. 9.公司公益活動規畫 Planed annual public benefit activities. 10.公司未來SDGs制定規劃大綱 Formulated the company’s outline of SDGs planning. 11.第二屆福委委員暨員工社團社長(含特約店福利洽談簽約) Member of the 2nd Welfare Committee and leader of the employees club.

1.政府航線更換協調 Coordinated in the arrangement of provincial and regional routes. 2.集團重要企業夥伴及公部門關係維護 Itinerary arrangement and notification for General Manager and Deputy General Manager. 3.商務活動安排 Arranged the guest reception and senior executive meal arrangement of the government. 4.商務客戶資料管理 Organized and archived senior executive documents and electronic files, filed and organized business cards. 5.公司商務節日禮品規劃 Arranged the planning and implementation of holiday gifts for the government and guests. 6.會議安排，製作會議記錄與佈達 Participated in and make meeting minutes of supervisors, assisted in follow-up tracking and contact matters. 7.客戶服務專案時程追蹤管控 Customer service record, tracking, case closing and review 8.協助副總辦公室文書處理(含費用申請與公文信件往來) Assisted the Deputy General Manager to process office affairs. 9.決策風險管控 Completed the tasks assigned by the supervisor include inter-departmental communication.