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Tech Enthusiast with 10+ years in the customer support field and 1 year of experience in the development field and a lifetime of experience in the problem-solving field.

Al Kafaat University

System Administrator / Web Developer / Future Cyber Security Analyst

Georgio Ghazzi

Holdal

System Administrator

Holdal specializes in retail, distribution, manufacturing, and supply chain in beauty and grooming, personal and household care, healthcare, wellbeing, lifestyle, and luxury.

My Responsibilities:
-Monitor and remove virus, spyware, and other non-authorized software
-Ensure that the network infrastructure is up and running; LAN, WIFI and remote branches.
-Manage network security  devices such as firewall, mail and web security  to ensure stable environment
-Perform routine server monitoring and performance benchmarking to ensure smooth work flow
-Maintain daily  backup and off-site storage for business continuity purposes
-Troubleshoot and resolve all problems encountered with the servers, escalate to the appropriate party, as needed.
-Analyze system logs and identify potential issues with computer systems.
-Apply operating system updates, patches, and configuration changes.
-Add, remove, or update user account information, resetting passwords, etc.
-Conduct system performance tuning for all infrastructure services such as mail system, intranet, file servers etc.

Holdal specializes in retail, distribution, manufacturing, and supply chain in beauty and grooming, personal and household care, healthcare, wellbeing, lifestyle, and luxury.

My Responsibilities:

-Install and configure computer hardware operating systems and applications 
-Monitor and maintain computer systems and networks
-Talk staffs through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
-Troubleshoot system and network problems, diagnosing and solving hardware or software faults
-Replace parts as required
-Provide support, including procedural documentation and relevant reports
follow diagrams and written instructions to repair a fault or set up a system
-Support the roll-out of new applications
-Set up new users' accounts and profiles and deal with password issues
-Keep Track of assets

IT Officer

NBC Computers is an outsourcing IT Solutions company.

My Responsibilities:

-Field IT Technician; Responsible for visiting customers and fixing their PC/Laptop Problems.
-Diagnosis of desktop, application, networking, and infrastructure issues.
-Experience in supporting a wide and varied client base.
-Troubleshooting PCs and laptops. Installation and support of PCs and Servers. Maintaining a log of all problems detected and system backups.


NBC Computers

IT Technician

Konchef Is a Food delivery company where you order a box full of
ingredients and instructions and you cook the meal.
-Solo Learned Angular And Laravel.
-Responsible For maintaining and adding features to a Backend (Laravel) and a Front End (Angular)
-Helped The CEO In hiring a Front End Developer by creating tests and interviewing those who are applying

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