Avatar of Giann Carlo L.  Reveche.
Giann Carlo L. Reveche
Customer Service Representative
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Giann Carlo L. Reveche

Customer Service Representative
Customer Service Professional with a history of exceeding customer expectations. Able to stay calm and composed in stressful situations. Provided knowledge and effective communication to increase customer satisfaction. Hard-working Customer Service with years of dedicated service in customer support. Independent worker is able to work in remote areas. Proven ability to communicate with customers and resolve issues quickly and effectively. Consistently meet the company's quality standards and adhere to product and service updates. Provide support to team members.
Jesse Boudreau
RIVERSIDE COLLEG

Professional Background

  • Current status
  • Profession
  • Fields
  • Work experience
    4-6 years
  • Management
  • Skills
    Dedicated
    Gathering Information
    Effective Communication
    Troubleshooting
    Prioritizing
    Organized
    Flexible
    Research
    Exceeding Customer Expectations
    Microsoft Office
    Enthusiastic
  • Languages
    English
    Intermediate
    Tagalog
    Native or Bilingual
  • Highest level of education

Job search preferences

  • Desired job type
  • Desired positions
    CREDIT REPAIR SPECIALIST
  • Desired work locations
  • Freelance

Work Experience

Credit Repair Specialist

Jan 2020 - Aug 2021
1 yr 8 mos
Working all the administrative task creating the dispute letter, sending the dispute letter. Making outbound calls and qualifying the client for the program. Answering Inbound calls for our existing clients.

Recruitment Specialist

Mar 2019 - Dec 2019
10 mos
Calling and sorting all the potential candidates for the position. Managing the CRM for all the candidates. Searching for the best candidates using LinkedIn.

General Virtual Assistant

Mar 2018 - Oct 2019
1 yr 8 mos
Helping my client doing vary of administrative task Managing Amazon Seller Central Searching Product to sell in Alibaba Calendar Managing CRM managing Appointment setting

Technical Support Representative

Feb 2017 - Dec 2017
11 mos
Fixing and troubleshooting our customer concerns in their cable and telephones problems.

Data Entry Specialist

Jan 2016 - Nov 2016
11 mos
Working in Indiegogo and Kickstarter Crowdfunding Transferring data from Excel sheet to our CRM. Lead Generation and Data searching.

Customer Service Representative

Jul 2014 - Dec 2015
1 yr 6 mos
Assisting and helping customer to book Hotel and Car Rental Reservations if they want to travel in US and Canada.

Customer Service Representative

Aug 2011 - Jan 2013
1 yr 6 mos
Answering customer queries regarding their phones bill and other concern regarding the service of the Company.

Education

2006 - 2011
Other
Secondary Level
2002 - 2006