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Avatar of Gina Anggraini.
Gina Anggraini
Customer Service
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Gina Anggraini

Customer Service
I am a fresh graduate of S1 English Literature. Have experience and expertise in the field of Customer Service for 1 year. I am also interested in working in administration, copywriting, human resources, inventory staff, and banking. Able to operate Ms Word, Ms Excel, and PowerPoint. During college, I was active in organizations such as the Student Executive Board, Student Activity Unit for basketball, and was active in committee activities as chairman, secretary, treasurer, and member. I am an easygoing individual, quick to learn new things, and have good teamwork. I am ready to give my best for the company.
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Gitani Corporate
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UNIVERSITAS AHMAD DAHLAN
Depok, Jawa Barat, Indonesia

Professional Background

  • Current status
    Unemployed
  • Profession
  • Fields
    Banking
    ・
    Marketing / Communications
    ・
    E-Commerce
  • Work experience
    1-2 years (Less than 1 year relevant)
  • Management
    I've had experience in managing 1-5 people
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    ・
    Interested in working remotely
  • Desired positions
    Customer Success / Marketing Specialist / Account Executive / Operation / Community
  • Desired work locations
    Jakarta, Indonesia
  • Freelance
    Non-freelancer

Work Experience

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Customer Service Online

Gitani Corporate
・
Full-time
Jan 2019 - Feb 2020
・
1 yr 2 mos
Yogyakarta City, Special Region of Yogyakarta, Indonesia
- Reply and provide chat responses from consumers who want to ask questions about products that are being sold or marketed - Doing sales administration records - Provide advice in the purchase of products or services - Answering questions and complaints that arise from buyers regarding products / maintaining customer satisfaction standards - Achieve weekly sales target, boosted sales by 20%
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Culure, Interest, and Talents Department

Executive of Council Student
・
Volunteer
Mar 2018 - Apr 2019
・
1 yr 2 mos
Yogyakarta City, Special Region of Yogyakarta, Indonesia
- Plan and organize student activity programs in the executive and managerial/leadership fields at the university level. - Implement all programs in the approved Work Program Outline. - Organizing co-curricular and extra-curricular activities for students, especially in the areas of interest, talent, and student welfare in accordance with student aspirations which are channelled through existing organizations. - Develop knowledge, attitudes, and management skills of student activities.

Education

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UNIVERSITAS AHMAD DAHLAN

Bachelor’s Degree
・
English Literature
2017 - 2021
Activities and societies
1. Steering Committee Anniversary Faculty of Literature, Culture, and Communication | 03 - 15 December 2018 2. Steering Committee English Fun Night, Association of English Literature Student | 29 - 3- September 2018 3. Companion Team Training P2K UAD | 29 July - 01 August 2018 4. Leadership training, Management, and Organization hosted by BEM | 11 - 12 July 2018