1.Followed company regulations and rules to promote safe environment for travelers and employees. 2.Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures. 3.Answered passengers' questions and provided solutions to issues arising during flights. 4.Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance. 5.Calmly resolved passenger situations during flight, including disorderly passengers and medical emergencies. 6.Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements. 7.Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats. 8.Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures. 9.Ensure safety and comfort of customers onboard aircraft. 10.Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations. 11.Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.