Ying-Cih Lin 9+ years experience in cross border e-commerce (Subtotal) 5+ years experience in cross border e-commerce (B2C) 3+ years experience in cross border e-commerce (B2B) 期許自己成為通才，發展社會良性影響力。 Highlights Service-Minded Accurate Efficient Multi-tasker Supporting Microsoft Office Applications (Excel, word, power point etc.) Team work and good communication with coworkers Experience Alibaba.com 20th Mar. - Now Taipei, Taiwan 1. To develop and to do well in product operations. 2. To serve and make sure members in good development. 3. According to database, to find the connection with members, to improve the members knowledge of using Alibaba.com. 4. Design strategy and execute in real situations. HWC Roasters Food & Beverage 1st, Apr. 2019 - 30th Jun. 2022 Taichung, Taiwan -Alibaba Top 10 winner in 2021. -From 0-1 experience of expending international business. -Lead the company to expand the international OEM market and increase performance up to 550% in 2019 - 2020. -Develop new customers in 23 countries. Ayuhan Technology - EC Sales Executive 1st, Jul. 2018 - Mar. 2019 East Dist, Taichung -Supporting customer service on eBay, Amazon, Shopee. -Manage all online store, such as listing production, revising price and quality Controlling. -Planing selling event, promotion listing and strategy. - Establishe and maintain social media platform, such as Facebook, Instagram, twitter etc. Rapid Horizon - EC Sales Executive 12th, Nov. 2016 - 11th, May 2018 Taichung, Taiwan -Supporting customer service on eBay online and brick and mortar store. -Manage all online store, such as listing production, revising price and quality Controlling. -Planing selling event, promotion listing and strategy. -Controlling packaging material. SpeedPark Cycling Store - eBay customer service support and operate 10th, Dec. 2013 - 31st, Oct. 2016 Taichung, Taiwan -Supporting customer service on eBay online and brick and mortar store. -Managing eBay online store, such as listing production, revising price and quality Controlling. -Controlling packaging material -Ordering productions, such as cosmetic, bicycle parts, bicycle accessories, sundry goods etc. 接觸跨境電商已有近8年的時間，B to C - eBay 5y+，Amazon 1y、B to B - Alibaba 3y+ 電子商務不只是拓展業務的工具，也是現今全球貿易人必備之專業技能之一。 從設置、產品版面規劃、以消費者的消費邏輯或廠商端創建產品頁面、競爭者分析、產品利基以及找出自家公司不同於他人的點，完整的行銷策略，乃至於溝通談判、危機處理，to C 及 to B 都有各自其不同的解決方案。 人們的消費習慣歷經長遠的發展不斷地在改變，消費者行為會因為商業模式而改變，同樣的，商業模式也會因為消費者行為而改變，因為科技始終來自於人性，相輔相成。 如果與我的理念相合，希望能有一同創造可能性的機會，謝謝！