John F Kennedy international Airport Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo and baggage. Supervise all aspects of ground operations Ramp and Bagroom, the loading of all customer baggage and freight, baggage transfers, and safety compliance for ground personnel. Assist customers with special needs and circumstances to ensure that customer satisfaction is maintained. Coordinate with all stakeholders that service for cargo and baggage meet Jetblue Airways standards to ensure on-time schedules are met Observe and evaluate workers' appearance and performance to ensure quality service and compliance with Jetblue standards Communicate departure, arrival, delayed aircraft and airfield status, and other pertinent information to Airport

Worldwide Flight Services Building 75 John F Kennedy international Airport Promoted safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members. Conducted employee training sessions on subjects such as hazardous material handling, employee orientation, and computer use. Assisted the warehouse Operations manager set operational policies including determining safety procedures for the handling of dangerous goods. Monitored warehouse operations to ensure that staff members comply with all policies and procedures, safety rules.

John F Kennedy international Airport Successfully managed the activities of thirty direct reports Conducted shift briefings. Directed ground crews in the loading, unloading, securing, and staging of aircraft cargo and baggage. Monitored the arrival, parking, loading, and departure of all aircraft. Effectively communicated with team members to maintain clearly defined expectations. Developed rapport with the employees by building trust through authenticity, and building credibility. Met time-critical deadlines and ensured completion Utilized standard operating procedures, effective crew resource management, communication, and procedures specified in the company operation manual Remained current and qualified in assigned aircraft. Responsible for scheduling and administrative actions