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Avatar of Hatem Ebrahim.
Hatem Ebrahim
Senior Application Support
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Hatem Ebrahim

Senior Application Support
Seeking a position to utilize my skills and abilities in the information technology industry that offers professional growth while being resourceful, innovative and flexible.
Integrated diagnostics holdings
Advanced Academy

Professional Background

  • Current status
  • Profession
    Technical Support
  • Fields
  • Work experience
    6-10 years (6-10 years relevant)
  • Management
    I've had experience in managing 5-10 people
  • Skills
    Customer Service
    Microsoft Office
    Information Technology
    Application Support
  • Languages
    English
    ・
    Intermediate
    Arabic
    ・
    Native or Bilingual
  • Highest level of education

Job search preferences

  • Desired job type
    Part-time
    ・
    Interested in working remotely
  • Desired positions
  • Desired work locations
  • Freelance
    Full-time freelancer

Work Experience

Senior Application Support

Integrated diagnostics holdings
Nov 2014 - Present
operating systems : windows 7 , windows 8 and windows 10. Microsoft office : 2003, 2007, 2010, 2016 and office 356. Networking : ultra VNC, remote desktop connection , team viewer and any desk. Network solution. Follow up with the end user and receive complaints and send it to developers team

Education

Advanced Academy

Non-Degree Program (e.g. Coursera certificate)
・
Bachelor's degree
2006 - 2009