• Set project goals and came up with plans to meet those goals. • Maintained project timeframes, budgeting estimates and status reports • Analyzed, planned and developed requirements and standards in reference to scheduled projects • Assigned and oversaw the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones • Held regular technical team meetings to determine progress and address any questions or challenges regarding projects • Lead initiatives and cross-team projects with little guidance, focused on tactical time frame. • Coached team on Agile values and managed Scrum events and processes. • Managed and lead the software engineering team, which included the mobile, QA, BAs, front-end, and back-end teams.

Skills: Conflict Resolution · Oral Communication · Jira

• Subject matter expert (SME) and work closely with Product Manager, Agile team, internal stakeholders, and partners to deliver the ScienceLogic solutions. • Participate in user experience led design to come up with workflows, then work with one or more teams to deliver that vision to our customers. • Manage solution deliveries for Agile teams by working with engineers to bring great ideas to life. • Participate in scrum ceremonies. • Work closely with the Product Manager to translate the vision into User Stories and prioritize Team Backlog to streamline the execution of project priorities while maintaining the conceptual and technical integrity of the Features or components for the team(s). • Monitor and evaluate implementation progress at each stage of the process. • Collaborate closely with both the Agile team and Product Manager to ensure the derivable meets objective as outlined by stakeholders and clients.

Skills: Conflict Resolution · Oral Communication · Team Management · SonarCloud · Code Climate - Velocity · Jira

Responsibilities: • Software industry: SaaS Logistics and Supply Platform • Main responsibilities are managing the technical program management team (which includes the scrum team and technical program managers), and be the senior Agile Coach. API Management • Manage internal and external APIs along with documentation. • Accountable for managing cross-functional APIs and lead all aspects of assigned client product feature delivery. • Responsible for being the bridge between Commercial, Product, and Engineering teams.

• Manage the everyday process of the QPortal team. • Train the team to be more self-organizing and self-managing

• Software industry: Web and mobile • Main responsibilities were to act as the lead Scrum Master, and be the Agile Coach • Trainer and evangelist for Scrum and Agile o Lead Scrum Master and Agile Coach. o Scrum trainer and training course developer. o Train software development team in Agile methodology and other agile tools.

Responsibilities: • Software industry: Web and mobile • Main responsibilities were to manage the software engineering team, act as the lead Scrum Master, and be the Agile Coach • Team management (R&D and RPA team) o Managed the activities of the software development teams for customer projects. o Create, train, and manage the software development team. o Evaluate projects, develop and update schedules plus supervise project status. o Manage technical resources for overseas projects. o Manage & allocate resources. o Impediment remover. o Mentor/coach. o Discussion/decision facilitator. o Prepare reports for higher management. • Process improvement o Evangelist for automated testing and TDD/BDD. o Scrum process improvement. o QA/QC process improvement. • Trainer and evangelist for Scrum and Agile o Lead Scrum Master and Agile Coach. o Scrum trainer and training course developer. o Train software development team in Agile methodology and other agile tools.

Responsibilities: • Software and cloud (SaaS) industry • Managed and executed software development process across multiple teams (Big Data, Database, UX, Front-End). • Planned and managed program schedule. • Implemented Scrum process from initial concept as Scrum Master. • Developed and implemented software process flow. • Led and managed bug review meetings and follow-up actions. • Performed software and user experience testing from user viewpoint. • Wrote software documentation in a user-friendly way. • Handled 3rd-level technical & customer support. • Led cross-functional, World Wide core team(s), kicked off programs, established schedules and drove meetings. • Built effective, high performance core teams and provided ongoing performance feedback to functional management. • Led the cross functional team to define the product/solution definition and requirements. • Managed major risks and issues through effective contingency planning and proper escalation.

Responsibilities: • Android tablet industry • Established software specifications for Android tablets. Determined which applications were most beneficial, cost-effective, and in-demand, as well as which to exclude. • Managed software application vendors and ensured that 3rd party vendors addressed software issues and provided the latest release in an advantageous time frame. • Consulted and encouraged R&D to develop and test the latest software releases in order to maintain the current schedule. • Engaged in software certification testing, such as Wi-Fi and Bluetooth, to ensure that software would be certified before release.

Responsibilities: • Network storage industry • Developed and managed network storage (NAS) products. • Led/developed complex process initiatives or business strategies. • Responsible for market research and provided superiors with a report on the findings, and developed preliminary product specifications. • Defined detailed specifications, chose vendors, and delivered RFQ and MRD to their respective teams. • Actively managed project development, including problem solving, and worked with R&D on software flow and UI design. • Advised and counselled key leadership on the latest principles, practices, and/or technologies and their practical application. • Developed and disseminated marketing materials, sales kits, and training material to the front-end sales teams. • Managed major risks and issues through effective contingency planning and proper escalation.

Responsibilities: • Data storage industry • Consulted and advised customers in the technical usability of data storage / NAS / iSCSI technologies for different applications. • Researched new technologies and applications for storage. • Maintained the current customer base, and provided outstanding customer service. • Developed mutually beneficial strategic alliances with customers.

Responsibilities: • Telecom industry • Application and process development/implementation for customer systems and factory/on-site training. • Post-installation customer application/process support.