- Responsible for Developing Customization, Defect & Incident Resolution, Production Support and Handling Operations for ABP Modules - Accounts Receivable(Transaction), Collections(Recovery), Journaling(Logging) and Customer Management of Amdocs Billing Product ABP 8.0/ABP 9.0 .
- Client Appreciation for Migrating 2 Million Customers from Telefonica's Legacy Systems to Amdocs's ABP System and Databases.
- Handled P0 and P1 Situations and Automated Manual Tasks and notification mails Using Java, Unix Shell Scripting and Batch Jobs on Production Servers.
- Trained new Joiners and Laterals for AR/CL and CM modules. Trainees included colleagues from different projects. Clients : Telefonica Chile, Telefonica Peru, Telefonica Argentina, Claro Chile, Net Brazil, Vivo Brazil