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Ian Lin
Field Application Engineer
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Ian Lin

Field Application Engineer
Result-oriented professional with expertise in Management Information Systems (MIS) development and Field Application Engineering (FAE) in the cybersecurity industry. Skilled in providing technical support, software development, and customer relationship management. Seeking a challenging role to leverage technical expertise and contribute to the success of innovative software solutions.
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全景軟體股份有限公司(Changing Information Technology)
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National Chung Hsing University
Hsinchu, 新竹市台灣

Professional Background

  • Current status
    Employed
    Ready to interview
  • Profession
    FAE Engineer
  • Fields
    Software
    Information Services
  • Work experience
    4-6 years (4-6 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Dreamweaver
    Sublime Text
    Sony Vegas
    Audacity
    Android Studio
    Genymotion
    Prezi
    Vigor
    WiX
    Arduino
    Linux Server
    windows
    Internet Skills
  • Languages
    English
    Intermediate
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

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FAE

Sep 2021 - Present
Hsinchu, Hsinchu City, Taiwan
‧ Provided pre-sales and post-sales technical support for software products in the cybersecurity industry. ‧ Collaborated with sales teams to understand customer requirements and recommend suitable solutions. ‧ Conducted product demonstrations, training sessions, and technical presentations to customers. ‧ Troubleshooted software issues and coordinated with development teams for resolutions. ‧ Developed and maintained strong customer relationships and gathered feedback for product improvement. ‧ Assisted in creating technical documentation such as application notes and user guides.
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Management Information System Executive

May 2019 - Aug 2021
2 yrs 4 mos
‧ In-company project PM with reduce the cost and maintain C# based program ‧ Internal system planning and development of MIS system functions ‧ Maintain company's network, data and perform backup work and the anti-virus ‧ To meet the needs of information, go to each unit to handle connection-related operations and troubleshooting ‧ Responsible for various information system integration, maintenance and testing ‧ Responsible for the management of information security systems such as Firewall, Mail, File Server and anti-virus software to prevent leakage of company secrets and improper use of computers by employees ‧ Optimize and maintain the website of company website

Education

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Master’s Degree
Management Information System
2018 - 2018
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Bachelor’s Degree
Management Information System
2014 - 2018

Licenses & Certifications

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TOEIC 760

TOEIC 多益臺灣區總代理 忠欣股份有限公司
Issued Jan 2018
No Expiration Date